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Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,257 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my elderly mom she had a bad fall yelled to Alexis and ask to call my sister and help was on the way A true life saver

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Christmas 2020

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Echo Show! Photos reminding us of past.....calendar reminders , drop in on family! It is ALL great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little gadget. The speakers are surprisingly loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dandy too to have!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his Echo Show. It is a great addition to our home and keeps us abreast of almost anything!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good expansion of Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite large so consider where you are going to place it. Screen quality is good, audio even better. The skills make this better than the echo dot and you can watch prime...just wish it also ran Netflix, but overall happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both love having Echo ready and able to help us with just about anything included controlling our lights and displaying cameras

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can ask anything and get a answer. Love to see recipes right on the screen. And my grand daughter loves to watch videos on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    What a device!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Favorite smart assistant in the house, Connects to everything we need in the house and makes automation easy. The camera system is useful for calls and the sound quality is amazing for the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great companion!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Amazon show all the time. It wakes me up in the morning & keeps me on time for appointment s. The sleep sounds help me to relax and fall asleep. I tune in to the best music to help me clean my house. Something different is being added everyday to make my life easier. My daughter-in-law recently received one for mother’s day(I had told her previously told her about mine) and called me excitedly. You can call your contacts on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to finally jump on the bandwagon. Can’t believe I didn’t do it sooner. This thing is amazing!! Simple to connect and use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this product! We keep it in the kitchen for music, recipes, and news etc. Great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo show

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my first one and loved it. I use it in kitchen for recipes, timers, music and more. It does way more than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Helps with day to day items I need to locate. Was able to connect my security cameras to this

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it...the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best Alexa device from Amazon. Really great screen and does the trick with all commends. you can watch movies, videos and sacrifice nothing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and high res display. Use it almost every day. Sits next to my computer and i watch movies while surfing the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple to use.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for simple household tasks and novice techies. It would be nice if it could handle some data requests as well as my Google devices, but it is OK for most uses.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazon Echo Show

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 10 inch model and the size is great. Use it all the time for music, recipes, questions on many things.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Curbside pickup went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!Love the size of the screen&everything I can do with this. Best Buy did a great job with curbside pickup

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Echo Show. Great video calls and wonderful sound for music. Would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better px and bigger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these to put in my kids’ college rooms. It’s a great way to keep in touch daily. Great invention!

    I would recommend this to a friend