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Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,257 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So Convenient and Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Show and Love Love Love it, so handy in the kitchen for updates, communicating with others and of course recipes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lots of fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This devise was easy to set up and start using. We learn new things each day and now have expanded the system with 5 dots

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is very sleek. I have mine in the kitchen and I use it a lot for recipes. It’s quick to load and has a nice screen

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger screen size. Would recommend if you plan to video call and use for streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Connects all my wireless lights lights, plugs, and accessories so I can control in one place

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    echo show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect in these times talking and seeing gr kids. perfect for listening to christmas songs and others

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tool.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to understand and set up. It syncs very well with out other devices as well as our old echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! I have one in my kitchen, where I spend a lot of my time, great recipes come across the screen all the time. So you can pick up some great ideas. You get the weather forecast, ask Alexa all kinds of questions. Add people, friends, to your call list and you can talk to them like FaceTime if they have one too, or and iPad, or iPhone. I have some smaller ones in other rooms in the house. They are all synced together so they can all play music simotaniously in each room.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for video calls!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to upgrade our 5” show to stay in touch with friends and this was a blessing. Outstanding product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZON ECHO SMART HUB EXCELLENT CHOICE WITH RING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZON ECHO SMART HUB EXCELLENT VIDEO FOR ROOM AND WORKS PERFECTLY WITH ALL AMAZON PRODUCTS AND RING DOOR BELL SYSTEM

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love this.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Alexa. It’s bigger and easier to see the screen. Best Buy shipped next day. It was great.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Amazon - Echo Show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these for my two daughters so we can see each other when we talk to them. We love them.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like my assistant I love this thing. From turning on the lights to connecting with my ring cameras great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. I listen to music around the house more than I have before (around the house).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great integration with my ring system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I bought echo show 2nd gen! It has worked well with ring. The whole Family learned it pretty quick. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Got it for Grandma

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Requires an Amazon Prime to use for music. Purchased because of the microphone sensitivity in case of a fall. She doesn’t use all its other features but I like knowing she won’t be stuck on the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the amazing shows...every size. We have one in almost every room. It is my little helper....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents to work with Ring doorbell pro. The Echo Show was easy to setup and easy for my parents t9 understand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own the Echo Show, a Google assistant clock, and an Apple HomePod. This one is the best overall device as far as music choices (linked to Sirius XM, with Amazon Music as a base resource), and 2nd to information database (compared with Google assistant). Speaker quality not close to HomePod (which is as good as Bose radio, though it is a little heavy on the bass), but definitely better than the Google clock. Information database much superior to Apple HomePod, but is a tad short of Google assistant clock.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    great video calls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to use as video calls. it works great. Alexa works great for videos, music, searches and controlling things

    I would recommend this to a friend