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Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,257 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use features and a great product. Will buy more for the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The only one for checking on pets or parents

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a very solid piece of equipment. It’s been knocked over more than a few times and it hasn’t been hurt at all. One negative is the lack of a camera cover, which I just remedied with a stick on slider. I’ve added the smaller echo show to my bedroom, and have found these both to be the BEST ALARM CLOCK EVER! No fumbling around with buttons, I just say “ALEXA, set an alarm for (whatever time). Additionally, I stop it with just another command. Honestly, a great investment. And don’t forget that drop-in call feature. I actually got this to drop on with my dog, since he can’t answer a call, and I didn’t want a constant video camera. Thumbs up on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for parents in assisted living. Reminds them to take meds. Allows video chats with relatives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Alexa

    Rated 3 out of 5 stars

    Sometimes drops WiFi otherwise good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it drops WiFi too easily. Alexa doesn’t always understand me. Love using it for recipes, shopping lists, calling family and friends and music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring camera is very safe and works with no issue. Very easy to install and link to Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works with Ring doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this thing! Sounds good and the screen is great! Works awesome with my ring doorbell!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My second Echo Show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have two of them. They work great as to make phone calls with, checking weather and play music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pod

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Christmas gift ever. Now I can talk to my parents that live out of state with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen Alexa. Use it in the bathroom, nice to watch while getting ready.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Perfect for my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was perfect to setup for my parents to allow them to video chat easily. Worked well!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    A Covid necessity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo is perfect for keeping in touch with my family while maintaining social distancing! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and use. Usually my children do this techie stuff for me. I did it myself!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great Echo Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get to video phone with our grandchildren and family....I would recommend this for anyone who lives away from family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon echo show is a great product for informatio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amazon echo show is A great product well made easy to use and you have all the information you need .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Sleek & Smart!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best echo show yet! Easy to set up and looks very modern not to mention the powerful clear sound! A must have!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo show

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture and sound quality. I have three in my home and wont hesitate to buy more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EXCELLENT !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have numerous ALEXA products within my home and this by far is the most impressive. Sound quality is better than my BOSE.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing, and it does so much, also the sound is really good for a device like this, the bass is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Wife’s cooking buddy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves not having to use her phone while cooking,been able to drop in on the kids with out leaving the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Getting my home "Smarter"

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. I am not a techy person, but found this device, simple to set up and to use

    I would recommend this to a friend