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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,257 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its on all the time. Connected all our photos to it so we can alway look back at our grandkids. Also has good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy set up and use, the ability for great video and sound are a plus

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great to make a video call to other echo device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to make a Video call to other echo show device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and hook up to ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and hook up to ring doorbell and light controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my Eco Show for almost a month now and she is everything I hoped she would be. From any song (with subscription) to news and games, I love my 2nd generation Show. I have had to unplug it a few times when she won’t respond to commands but other than that, no problems. I have also knocked her off the table twice and no chips/ noticeable scratches to be seen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great screen size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!! Looks and sounds better then the first generation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for living room. Speaker is very good lots of fun.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice echo everyone enjoyed it nice sound will buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ok in the Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, clear display, wish I could figure out how to keep the screen open when using the web browser for recipes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazon

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good , sound is pretty decent, needs more options for apps , gives you a limited amount and you can’t download anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Very easy to connect yo our home network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its alexa with a screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lets start with the obvious. all these things are trojans to get info from you to sell ads. if you are smart you can block the ads but thats another story. flexible and works well. can use it to stream iheart and sirius radio. integrates into ring and smartthings. good android app. deal with the devil also included.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast,Easy to set up. The sound is great. Color blends in well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You don't know what you don't know!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether calling another Echo or looking info or just getting the prompts for cool stories, the display is perfect! Photos display well and recipes are easy to read! Love the timer in the kitchen and have the temperature display and simple questions (like weather forecast!) answered immediately and accurately! Surprised at how much we like this - never expected to!

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Awesome and fun product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great does everything and has a built in hub for smart devices!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to video chat with family half way across the country.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, screen and speaker quality excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and easy to use. The Alexa products are a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome companion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the screen is bigger and easier to read recipes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kinda hate it because there is no direct access to certain features like the google sound is great for music free limited music only i heart radio no you tube

    I would recommend this to a friend