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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,257 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool product and does exactly what it’s advertised to do

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The screen is great, the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really played with much. Love the speaker for listening to my music and linking my YouTube sermons. Like having weather at hand

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value - when on-sale

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale with a free Dot. Works well, the audio is good for small speakers. Appears to be a good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon Echo Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly Recommend. Easy and fun to use. Great features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good sound and nice addition to any kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great design and simple to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom who is a senior. She wanted something to display her photos and see who’s at the door through her ring doorbell. The new update through ring as it automatically shows the live feed when someone doorbells. The bonus for her was she can listen to her music and ask Alexa the weather. I do wish this device has a camera shutter as the smaller ones do. I went on Amazon and bought a shutter that sticks onto the device but it does interfere with auto dimming.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is awesome. Speakers are loud. My wife loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for home entertainment

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ. Easy to set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very helpful addition to Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Echo 2nd Gen. Tons of uses. The speaker sounds really good. Had some difficulty with set up, but afterward it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second Echo Show, I purchased the first gen a month or two ago. This is much nicer, especially how it interfaces with my Arlo Q cameras, it makes a very nice do it yourself security system. I play my Apple Music, and Pandora music, access my calendar events, weather etc. We’ve really grown to love Alexa around our house

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for checking in on the kids. Love this baby

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these , 1 as a gift.everybody loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Device!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience at Best Buy...took the Amazon Echo Show (2nd gen) to checkout...clerk said amount owed...I pointed out that price on shelf was significantly lower...got a Best Buy manager involved and they honored the much much lower incorrectly marked price Love love love the Amazon Echo Show

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for the kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and great picture. We use in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like large display, I can read it across the room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ease of Usr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up but it is kind of a glorified tablet. So simple my kid’s got the hang of it before I did

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Runs the complete autonomy of the hou6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended for home automation! Do It! NOW!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use watch content and control smart devices

    I would recommend this to a friend