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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 3,257 reviews
  • Rated 4 out of 5 stars

    Works great, easy to set up. Better for shopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if you like shopping on Amazon. For me I like the google version better. This is not a knock on this product it truly works great. It's a lot like the difference between a mini van and a pickup truck. So ask yourself what are you going to use it for. Myself I have both versions and am very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Somewhat complicated to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to program/set up and Geek or Best Buy not helpful. Lots of options and extra features to buy( bloatware??) Bought for my elderly mother and wanted a simple set up and easy operation as she has memory issues. She is happy and amazed of its function.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great to talk with parents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. Got this to talk with my parents during covid. A little work to set up but once you do it works great. Just like FaceTime on apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Echo Show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put the Echo Show in our kitchen. We ask Alexa for recipes, the weather, and music. We love it! In fact, we liked it so much that we got an Echo Show for our bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Very helpful postpartum, didn’t have to scream to the next room for help and I could control all electronics without effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo easy listening and makes a lot of fun times within your home. I would recommend this product to anyone wanting to experience a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ultimate tool, for Me in the kitchen this makes to much since. From timers when my hand are full to a refresh on recipes on YouTube. This is where it’s at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, love, love!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo Show is the best gadget! It was easy to set up, and I have minimal tech experience. I love to use it to make video calls, listen to music, and to search for recipes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. This went to my parents who are not tech savvy and they really enjoy it. They didn’t sign up for an amazon account and it all works pretty well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Show well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of electronics - well worth the money especially when one gets it on sale like I did. Takes a while to learn to start "talking" to Alexa but it's a new experience and fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficulty with the set up if no smart phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish you did not have to have a smart phone to set this up. My daughter tried to use her phone and now all her contacts ended up on the 2nd Echo Show given to my parents and then it was very difficult to remove them. We still have not figured out how to make this work yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wish I had bought this sooner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at another system. After I saw how small it was, I had no option but to buy the echo show. I also received an echo dot. I am extremely happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bday gift!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!! So fun!! Bought it for my teen daughter’s birthday and we all use it!! It’s in the kitchen and we use it all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for reminders, random dance parties

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stayed with a friend and she had Alexa all through the house. It was such a handy system and I can peek into the house when I am at work. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’ve done it again....yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a tv, no it’s a video chat screen or maybe an alarm. It’s actually all of these plus much, much more. Love it and can’t wait to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Echo Schow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Very handy. Wish you could have multiple callers when using the phone/communication feature but otherwise really like the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase! It’s a great kitchen companion with music, video recipes, multiple timers, shopping list, news and many more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Home Companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife to use in the kitchen to watch videos and lookup recipes. However, I've been using it in the living room and it hasn't found it's way to the kitchen yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo shows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Echo shows we have three located in different rooms . And use them for weather info, reminders, and watch shows and display photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily control my entire home from the kitchen where I set this system up. My wife is extremely happy being able to see the kids in the yard while she and I do our chores.

    I would recommend this to a friend