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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,257 reviews
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    If your a Amazon echo fan, your going to love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size screen, easy to set up. Perfect for calling other people and we bought this to call the parents, as we bought the smaller one for them. Still trying to figure out how to do a voice call.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big screen and the picture quality. I have many Amazon products: Dot, Echo, smart plugs, and the 1st Gen Echo Show. But this new generation was so good I couldn't resist getting it and I'm glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Excellent ALEXA Echo device - better than V1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The version 2 of the Echo Show is much-improved over the version 1. The larger screen is excellent and the sound is significantly better. I have a lot of ALWXA components and the new Show is now the centerpiece!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a fan of amazon products and the echo show is no exception. The best thing about it is the sound quality. It’s very easy to use and functional. I don’t have one negative thing to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Use it for my kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this on my kitchen counter to watch videos for cooking and baking instruction. It's a lot better watching instructions than reading them off my phone. The sound is really good on it too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Akexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally awesome great sound love the big picture just can not get contact syncing to it yet but over all we really like it great hit with the husband for a radio

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What can't the Echo Show do???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Echo Shows for a few of our out of state family members over the holidays as a fun and convenient way to keep in touch. Though our mothers still haven't set them up so we can make video calls, we are enjoying our Echo Show in many, many ways. Our kids are constantly asking Alexa questions and not only does Alexa answer the questions, but can show pictures and videos on the subject. My wife uses the show to pull up recipes while we listen to music through the surprisingly good speakers. The Echo Show is also easy to connect to other smart devices. You can set it up to see your security cameras and even answer the front door if you have a Ring doorbell. Lots of fun and definitely worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for kitchen. Happy with 10.1 inch show. Still learning what it can do. Sound for music is very good, fills room well. Can not tune it enough to tone down the bass though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Amazon Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! I put it in the kitchen so I can use it for recipes, to watch TV or listen to music while making dinner! I can also use it with my smart doorbell to see who's at my door! It's awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    10.1 inch Show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stepping up to the new Show is terrific. I like the original one but the screen size and the new speaker sound is, well you just have to hear it. My only issue with it seems to be a little slow to respond. None of my other devices are slow but I would not trade it, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Phenomenal Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great features. Excellent sound and screen resolution. Does so much it will take a while to get up to speed, but loving the functions we are already using.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub, Sound quality

    Rated 5 out of 5 stars

    Updated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally had the Lenovo picture frame that was later bought out by Amazon. This new one is more advanced. Better picture and able to interact with other gadgets.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    I love My Echo

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love My Echoo!!! It is my assistant in the kitchen....the sound is really smooth.... the screen is perfect size...the nice colors of the screen...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Drop In Feature works well for my Elderly Parents

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a video device that would require the "least" effort for my elderly parent to use since she would only "receive" calls on it. The Amazon device is the only smart video device that I could find that supports drop in. That feature requires her to do nothing other than say hello and begin talking to the person who is "dropping in". Highly recommended though setup requires two accounts and such for security reasons. My sister who lives out of state uses the Alexa app on her ipad to video with our Mom and I live an hour away and I can check on her daily and "get eyes" on her with the video.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Good Alexa Device

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen, great display and good sound. As with all Alexa devices very responsive. Ability to receive satellite radio is a plus with all Amazon devices.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazon product is great for the kitchen since it can do a lot more than checking the weather. The screen is bigger and better than the 5 inch I had. The reason I have it a 4 star is because this product comes on by itself. I may have to return it if it keeps doing it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Video calling

    Rated 5 out of 5 stars

    A fun gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 of these. One for us and one for our son so we could drop in once in awhile and see his new baby. I watch Amazon movies and can do a FaceTime like connection with my Alexa app.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub, Sound quality

    Rated 5 out of 5 stars

    Large Display and Clear Sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large display and the clear sound. This version of the Echo has a smart home hub built in so it makes it easy when adding other smart home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great for kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from our original echo. It is a must for any kitchen . The kids love playing music on it and singing along with the lyrics being displayed. You can also watch shows on hulu

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Excellent, larger and better sound than the Gen 1.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go this to replace my Generation 1. The sound is amazing as well as the larger screen. I haven't had any issues so far. I would recommend this model for a large room.

    I would recommend this to a friend