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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,257 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My alexa show is a perfect! Very excecible very easy to use and the touch screen is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother in law

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my mother in law. It’s everything she thought it would be and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for wife for Christmas she absolutely loved it upgraded over old Amazon echo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is absolutely content with this purchase. It works great with the apps we installed, Hulu, Directv, Spotify.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can SEE IT NOW! Large screen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to see things and excellent sound. Soli and stands at an angle for easy viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my sister. She called me today to tell me she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy to buy another Amazon show , my aunt got really was impressed when she saw how well it performed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This what you want...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what you want if you don’t mind the extra cost. Its integration with Apple Music was the icing on the cake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can recommend for everyone...if you can’t find something to use this for, it’s your own fault!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fun, haven’t experienced all of the capabilities, love learning and find new things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. From price to size. Use all the time. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is everything that I wanted. It interfaces with more items than google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for anyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother in law who doesn’t have a lot of experience with technology and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 1st gen then upgraded to the 2nd. Now upgraded to the show. They all link great and work excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my wife as a Christmas gift she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever Echo Show

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife, and she loves it!! Mater of fact, everyone loves it!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aggravating junk that constantly loses Bluetooth &/or wifi connections even though all my devices are BT 5.0 & my router is a Netgear Nighthawk ax router with 500mb up/down internet & is located 20' from the Show on clear line of sight. I've had this for a little less than a year & this has been going on almost since I got it, after I exchanged a previous one for pretty much the same issues. It USED TO work with all my ceiling fans through Bond but it keeps dropping that app even though my Samsung phones & tablets have worked flawlessly & the only fix is supposedly to reset the Bond. It occasionally doesn't want to turn on or off my Hue lights, rarely will connect with my Ring doorbell or cams & even stops playing music on a regular basis when it decides to drop the connection to the device I'm using or even to wifi if I'm using the Amazon app to stream music. So, what good is it if I can't use it when needed? I see a Google device in my near future. Also, music volume is relatively low & when increasing the volume to a decent level the Alexa voice level gets annoyingly LOUD. Its ridiculous that they don't have separate volume levels but even after several firmware updates & numerous online complaints from many users, they still haven't added this simple fix. It also has the habit of ignoring voice commands on occasion, even if standing right in front of it in a silent room. It will also randomly hear what it wants even when no one is addressing it such as recently playing Christmas music & then out of nowhere Alexa says 'play music from Dave Matthew's Band, got it'!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mom xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom loves it! Now I just need her to get Alexa's name correct .. and we will be set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first gen Alexa Show I wasn’t too thrilled with. The second gen makes major strides in the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for grandparents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my mom to see her great grandchildren. Voice commands make it easy for her to use

    I would recommend this to a friend