Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone.
  • Alt View 11. Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone.
  • Alt View 12. Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone.
  • Alt View 13. Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone.
  • Alt View 14. Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone.
  • BBY Overview - Amazon Echo Show & Blink Mini video 1 minutes 28 seconds
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • How to broadcast and drop in on smart speakers video 2 minutes 52 seconds
  • Tech Tips: How to use Amazon Alexa and Tile to find your stuff. video 3 minutes 01 seconds
  • Amazon Echo Show (2nd Gen) - Product Overview video 0 minutes 59 seconds

Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Sandstone

Model:
B077THMYGN
SKU:
6292551
Highly rated by customers for:
Your price for this item is $149.99
Clearance
The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,257 reviews

  • Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great especially with ring cameras don’t need to bring the phone up to show who is at the door

    I would recommend this to a friend

  • Love

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex makes your life so easy I can Eskett for calorie intake for anything and it answers

    I would recommend this to a friend

  • Good product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexia getting smarter each day, I’ll link with my door bell Ring it workout perfectly

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal

    I would recommend this to a friend

  • Great buy! Great speaker, sound, and quality.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa can pick up my voice from across two rooms, where as Siri can’t hear me two feet away.

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal

    I would recommend this to a friend

  • Echo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this all the time to monitor our 2 ring doorbells and listen to music.

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal

    I would recommend this to a friend

  • Great video and audio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture clarity is great! I especially like how good the bass sound is projected from behind the screen.

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal

    I would recommend this to a friend

  • Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deal was great and getting the extra freebies have me now wanting to add more smart devices

    I would recommend this to a friend

  • Alexa Show

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting this for awhile. Glad I finally made the purchase. Fits my needs great.

    I would recommend this to a friend

  • Helps family communicate

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covid had made my Mom lonely. Now we can video chat with her and cheer her up.

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal

    I would recommend this to a friend

  • Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to drop in with the Alexa shows. Great speakers that will fill a large room.

    I would recommend this to a friend

  • Love my upgrade!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the echo dot and I absolutely love it and all the benefits you get with the touch screen.

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal

    I would recommend this to a friend

  • Echo show

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How was I able to live without this!!! I love this! I purchase one then went back and purchased two more.

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal

    I would recommend this to a friend

  • Great product

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This echo works great for us in the kitchen . Alex feature is great.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Not as good as I hoped

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these hoping for the best in what I dreamed would be the offspring if a tablet ever loved alexa strongly enough. But the my impression of this device left me wondering if alexa and the daddy tablet were related. Not a good combo in expectations and performance by Amazon on this one. Speaker is just okay, alexa seemed a little "stupider". Screen usability seems limited and clunky compared to UI on Apple or Android devices.

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal

    No, I would not recommend this to a friend

  • Loved as a gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift that REALLY keeps giving. Lots of features and can be used as little notebook too

    I would recommend this to a friend

  • Fun item very usegul

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the Rcho everyday for recipes and music. Much better than running to the computer all the time

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal

    I would recommend this to a friend

  • Big improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new echo is a big improvement over the first gen. Bigger screen, better speakers and better aesthetics.

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Decent display

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have larger display but am going to wait for next generation for the price.

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal

    No, I would not recommend this to a friend

  • amazon echo

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality price at a good price. Fits perfectly on our kitchen counter

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal

    I would recommend this to a friend

  • Perfect for my new house

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought my first house and this is a great start to building my smart home !

    This review is from Amazon - Echo Show (2nd Gen) - Smart Speaker with Alexa and built in smart home Hub - Charcoal

    I would recommend this to a friend
Page 118, Showing 2,341-2,360 of 3,257 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.