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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,257 reviews
  • Rated 3 out of 5 stars

    Problems with background

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working fine but two days ago I stopped rotating my photos in the background and I don't know why

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quite limited in what it can answer. With the exception of the commands that are programed, it rarely know what I want.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more ring features!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything except when using the ring app you should be able to snooze the ring for periods of time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this would be earlier to use and would do my home sercuity monitoring but sadly nope.Sounds not all that great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Picture is never clear or colored, you can hardly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is never clear or colors, you can hardly see an image But it does respond and give answers to questions

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new design but with the updates I expected more I hate having to repeat myself the other than that is OK

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 1 out of 5 stars

    Bad hardware, horrible software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea is lovely, the execution is awful. Touch screen rarely responds. Alexa does what you ask only about 60 percent of the time. Have to power cycle constantly, and had to get replaced under warranty once because it stopped responding altogether.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It seems to have malfunctioning issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this item bc it has a mind of its on , to many malfunctioning issues

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not very easy to install aps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very user friendly got it so my mom can use whatsap with family over seas.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to get YouTubetv on device. Have not been able to accomplish so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was meh. I ended up giving it to my mother and getting the google nest hub max

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good when comparible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when comparible with devices but manu devices not supported. Alexa is getting better though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchaser of Echo Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish there were more interactive connection directly to favorite apps.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Amazon Alexa Show

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok, but just did not use it enough to keep it. Couldn’t justify.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    returned

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not keep - way too big and hard to navigate for the elderly person

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. Sound quality could be better. Sometimes cannot hear me from across the room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too small of a screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like this item at all !! Wouldn't recommend this item. Maybe another one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok but not worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No battery has to stay plugged in, and video content is definitely limited

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought we would like this better but not even comparable to the Lenova smart display.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quick access to google and youtube. Not too smart to answer any kind of question.

    No, I would not recommend this to a friend