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Customer Ratings & Reviews

Your price for this item is $149.99
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Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 3,257 reviews
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    Nice tech!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a really nice sized color display and clear picture. And it can do so much stuff -- we're just scratching the surface with it. We have ours in the kitchen, so it's great for asking cooking/measuring questions, viewing recipes, and adding things to your shopping list. It's also great for playing music (nice sound), It can also make phone calls and let you watch videos/shows. There are also a host of other features such as finding a lost phone, turning on/off lights that use smart-plug technology, listening to podcasts, and more. Great device and worth the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Alexa, why doesn’t your touch screen work

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am not happy with this product, it has more a thump screen than touch screen. Highly frustrating, Alexa is ol, annoying when you say something and it repeats back something different. Maybe my British accent is misunderstood

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Buy if better sound, bigger screen is important

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the original Echo Show since it was first released and did not expect much from this update beyond a bigger screen. So I was floored when I played some music and discovered it sounds much MUCH better than the original. For starters, the bass is much stronger because of the built in subwoofer, which the original lacked. But there is also some sort of Dolby processing going on that simulates a much wider sound field than the device itself is capable of otherwise. That combined with side firing, instead of front firing speakers means excellent stereo separation (vs essentially mono with the original model). Definitely worth buying if you use it a lot to play music. The much bigger screen means it is also much more usable as a video playback device. Its essentially a 10 inch tablet, with better resolution than the original, and integrates well with Prime video and other services (There is no native YouTube app but you can get it through the browser). Beyond those big improvements, the new Echo Show is not that much different than the original in terms of functionality. Does the same stuff, in the same way. Perhaps a bit faster but nothing dramatic.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked ok, did notice the screen start to go, and for how expensive this one was amazon did nothing to help. Wont buy another Amazon part like this again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This color gets dirty easily!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware! I had to return this because within one week of having a placed on my corner table by my living room..This one a certified dust magnet. Get the black one instead. Trust me!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Setup support was awful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned two pack to store for full refund. Decided on a chargeable tablet that does close caption in real time for elderly mom with hearing loss. So much easier!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound went out in less than a six months and nothing we can do to fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Echo Show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store completely misrepresented the product and had to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant use for anything and half the time don’t listen to you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gift for hubby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He didn’t like this as much as I thought he would. Hardly uses this at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    USE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not User Friendly?. Going Apple not a easy to use product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t like product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item, I didn’t find it consistent or reliable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the first generation, was expecting more out of this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound does not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work / no sound does not work ...........

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Kitchen Buddy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence with the Echo Show when the first generation model came out and am glad I waited for the second generation. This echo show model sits on our kitchen counter and we use it while we are cooking to set timers, play podcasts, and even play movies. I previously hooked it up to my Ring doorbell so I could see the Ring feed on the echo show. We recently realized that you can also bring up youtube videos to play on it. Who knows what else it does?

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Upgrade from 1st gen!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this and upgrade from gen 1 model. This is far superior. The screen is much larger and the speakers are on the back side as opposed to the front. And now there is browsing capability which is awesome. I just wish there was a built in tilt option to change angel of the unit instead of an add on that needs to be purchased separately. Also, Alexa is still amazing! I would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't keep it in a ventless kitchen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great for a couple of months but I kept it in the kitchen and I guess the grease from cooking went into the back and it stopped listening correctly. I returned it to Amazon and got a refund to spend on a new Alexa device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stereo sound.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect with Xfinity. Drop in feature is great to monitor home, pets or loved ones. Works best with Amazon music. You can also save your Google account in browser to access services.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub, Sound quality

    Rated 5 out of 5 stars

    AMAZING all around product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is mind blowing. The list is endless on what it can do. Music with very good speakers. Videos on prime and Hulu. YouTube through the web browser. Step by step recipes. Control your smart home with the built in hub. Even see your doorbell camera

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this today and was able to setup quickly. Once updated and running ran through asking for recipes, videos, music, weather, etc. works fantastically. The audio is amazing. More bass than I expected. And using the monocle skill works my my hikvision cameras. Running rtsp. At this point wishing I had two.

    I would recommend this to a friend