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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 3,257 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great functionality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Great sound and visuals. This is useful to me, I have a couple of other Dots and am using these in my old house to assist with poor light switch and outlet placement that so many older houses suffer from! I love video talking to my friends when I am cooking in the kitchen (which is where I have this main unit). Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great for music and recipes while cooking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up, great for music and controls of smart home products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use screen is easy to see from a distant volume is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    This is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to setup and easy to use. Get the stand, definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    great for viewing camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and has a great picture , well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Improved from last model

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the screen is great.Love the look of this too. The sound seems to be improved also.Overall I like this better than the previous model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good performance. You have to ask questions a certain way for it to understand sometimes. Has good sound and is convenient to use with Amazon music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Alexa model.. it’s eady to use, fun to watch, good speaker for sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buying from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Show arrived before the time they said it would. Set up was pretty simple except for getting it to control the smart lights. It was clear that the smart bulbs needed to be actually near by to Echo Show to communicate for set up. Once I tried this was able to set it up and them relocate the lamps to where I wanted them.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real makes face to face like being there. Also like watching a small TV

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Much Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like many things that I wished for like better sound, bigger display, better contrast/color, and overall shape has been improved in this 2 generation Echo Show. I love connecting my security nest cameras to it so that I can just ask Alexa to show my the specific cameras in and around the house. Much better and definitely a winner amongst many home automation devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Good quality sound. Picture is crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Echo Show. Big screen. Big sound. Would definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    92 year olds new best friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing is what I will say. My mom is 92 and can’t hold a phone anymore especially a cell phone. I now have her cell phone linked to the echo show so she just asks Alexa to call me or anyone else and she never has to touch her phone. Thank you Amazon for a great product. We can also do videos calls to her now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Every Smart Home Needs This

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo Show (2nd Gen) is awesome! I have 2 of them and Alexa answers all my questions and plays music from amazon or apple. I even have my exterior cameras, Nest doorbell and Nest thermostat connected to these device. I simply ask Alexa to show me any camera I'd like to view. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original echo show. This has better sound and screen

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great sound but limited in what it could be doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what any Alexa product should be doing primarily, which is to play music, answer random questions, automate a smart home and so on. However, I would've loved this product if it could be more like a tablet in the sense of being able to browse the internet on the fly if need be and play more videos options such as Youtube or perhaps even live TV (but instead it's really just Prime Video). The microphones on this machine are much better than say a converted Fire Tablet to act in Show Mode but, I feel the latter is much more capable of being a home companion at only a fraction of the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Nice screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the first generation. Improved screen and speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, easy to use great addition to the others I have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great home hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can check the front door and adjust my thermostat from the echo show.

    I would recommend this to a friend