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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,257 reviews
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Big screen

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing 1st generation. Larger screen, better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new echo is great. It has a large screen and a great sound for music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Love the screen .the picture quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great for the house/cookout

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound and has great bass level. Simple to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my echo. great sound and display. easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub, Sound quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speakers and works seamlessly with my ring doorbell

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great, super helpful! Great sound if used as a speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    greatnice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice. works great.love it. good picture. works slow.not to smart

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge screen. Nice drop downs. Makes it super easy for automations setups

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great little addition!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabe to my 78 year old mother and she loves! I hear her talking to Alexa all the time. It has been a “companion “ for her when no one is around. I often hear her talking to it when I am in another room, when I realize she is talking to “Alexa” I crack up. It has helped her keep in touch with events easily, displays recipes and pictures, news. Even used when I was going to be out and told “Alexa” to remind mom to take insulin shot. Very valuable tool for older or non tech savvy people. Never thought she would love so much!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    great picture/color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    echo show 2 is easy to use/play with and has a great screen

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Every home should have one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen and brightness control. Sound is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for the whole family

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to put in the kitchen so that she would have weather, a timer, a conversion tool, etc. It has turned out to be a great addition! She uses it more than I thought she would. Plus, it is convenient for her to call our daughter when she is upstairs by connecting between the Show and the Dot. The sound is surprisingly good as well!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    We're having so much fun with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Echo Show to use with our new Ring Video Doorbell Pro. My 90 year old Dad just loves it. He can see who is at the door. The show also plays our music and sometimes shows us music videos. Alexa can answer almost any question. The answer types in written reply as well as audio which helps my Father because he's hard of hearing. We just LOVE it !!! :-)

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Fun and convenient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep this on the kitchen counter. It is convenient for recipes, daily weather checks, family within the home calling in and other family members whom have the device to call in face to face, news feeds populate and you and click or speak to have a short video about the article.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 3 out of 5 stars

    Bigger screen but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is nice and bigger than the old one but it's not as sensitive as the old one. I've had it for about 6 months now. I would need to repeat what I say almost every single time unless I say it very loudly. At the beginning it worked okay but now 6 months later.... not so good as the older one which I still have and placed it by my night stand. Despite that it's still the best out there where you can actually see the other person on the screen as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how to utilize all the features yet, but it works great. I love the fact that I don't have to yell or call a cell phone downstairs. I just say Alexa call the front room and it's on video. The speaker sound is great when playing music. I love it. I just need to learn how to connect my Ring devices now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this so much! It was an impulse buy, but it was $80 off and the last one they had! It syncs with my echo dots flawlessly, and looks great in my kitchen! I love that is has a display and it was so easy to set up and link to my Pinterest for my recipes! If you’re on the fence like I was just buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Best in show!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound, large screen and pretty small footprint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Happy Face

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my 91 yr old Mother who lives alone and is not familiar with using any electronics. So far, so good. She is enjoying the video chatting with my sister and I and feels comfortable with Alexa. I am very pleasantly surprised. The picture is really good and the sound is excellent. She also uses it to listen to the radio every morning. I would recommend it. This was my first experience in buying from Best Buy online and it was great!! Quick and efficient.

    I would recommend this to a friend