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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,257 reviews
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Improved quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large clear screen and the awesome sound I want another!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use... very helpful. Sound is good enough.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Coolest kitchen gadget

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love this thing. We bought it for the kitchen and listen to music, the kids watch tv in the mornings while eating breakfast, and it shows family pictures. The coolest thing is adding groceries, rebuying, and the ability to ask Alexa while in the kitchen. Everything about this is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best product ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use very clear and has a good sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the echo show big screen and the sound on it is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    It’s the echo that’s worth it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 7 echos and dots and I really like this one. It’s in my kitchen and I use it for recipes. The bigger screen is so helpful! And the stand I purchased from an off-brand company on Amazon makes it sit higher and even more viewable. Wish I had waited for this model so I had them in every room.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    this thing is a life saveer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow if checcking my security cams didnt get any easier, i can even anser my front door bell camera from this device and watch hulu too. its the perfect multitasking machine; its about time i can do video chats anywhere with any device as long as it has the alexa app. it has made it real easy to keep in contact with family members across the country

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great digital assistant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen and voice quality. Easy to set up and access.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    echo show

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the echo show so much we purchased 2 more 1 for my mom and one for me, the other was for my husband. we might even get 1 for my kid. Thinks to Best Buy bucks we only had to pay half price On the 1st, and the other 2 we got were on sale for $70 other words we wouldn't be able to afford it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Echo Show 2 gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, I love making calls to my family and listening to music. The speaker sounds great, picture is clear and product works well with internet. I have recommended the echo show to 3 of my family members now we can keep In touch from state to state. I love my echoes show.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon echo show 2 is great Quality sound and nice screen size

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Video Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this about a month ago I have the first version and a 5 as well but this one is far better and integrates well with my Ring and I was surprised when the doorbell rang the video when the doorbell rang came right up love the sound quality as well great addition to my 5 other Alexa devices

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice screen and easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to the 2nd generation and it was an easy transition. The screen is much easier to see and it provides a better view from further away. The set up was really easy and we moved the first generation to a smaller room in the house. The bigger screen also allows more scrolling information to pop up and give us new ideas.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device and fun to use too!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Echo Show for about 2 weeks and just love it. The device does so many things and as such takes a while to learn how to make use of its many functions. I also have 4 Echo Dots and the combination allows us to cover over 6000 sq ft of living space including my 2400 sq ft pole barn.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Speakers. Mic is more sensitive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Has increased functionality with smart home devices. The large screen is an excellent idea. Makes the device a LOT more useful. Drop-ins are actually pretty darned useful... The microphone does a better job then the TUBE in regards to hearing my commands while music or the TV is playing. That was a problem with the first echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to be able to do video chats with my elderly parent in a nursing home and to give him some entertainment. He has thoroughly enjoyed "chatting" with Alexa, playing music and video chatting with us. The ease of use was very important and has proven to be a wonderful gift.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Echo show 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this... we also got the Philip hue lights connected so when we walk in the door we only have to say Alexa turn on the lights and all our lights turn on... awesome... it also does so many other awesome things...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Echo Show very useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent kitchen item. Great for recipes, kitchen timer, and playing music while cooking. Sound from unit is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Better than before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger screen. Sound is fantastic! Fun to use around house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great for cameras and recipes!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and set up! Sound quality is nice as well.

    I would recommend this to a friend