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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,257 reviews
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great screen size and audio quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio. Works well with ring. Right screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Smart home hub

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the biggest screen and its also a hub , so yea

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Size for Watching Recipes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to get my weather, game times and watch videos from this! I also have the smaller version. My favorite thing about this is being able to drop in from wherever I am. Bonus points if I can startle my boyfriend with a disembodied voice when gets home. Good times!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    "Show" me your dinner.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very useful addition to "family gatherings." My daughter, who lives in another state, often has dinner with us during the pandemic. We simply put our Show at one end of our table, and she puts her Show at the end of her table. Then we call and have dinner "together."

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I’m a fan!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I keep it in my kitchen where it can be easily accessible for FaceTiming with family. It’s great for pull-up recipes and the recipe will stay up for you to actually be able to look at it while you prepare the recipe. It was very easy to set up and that was really helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo SHow was easy to set up and the commands/usability are very easy as well. Great size and picture. my only concern is the listening device, I turned off most of the time so I was not being recorded and tracked but he advertisers etc. I know that is the wave of the future, but I don't care for that aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for my wife and she loves it. She enjoys it telling her jokes and words of the day etc. as well as being able to talk with family members. She keeps it in the kitchen and loves listening to music through it while shoes doing dishes preparing meals etc.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 3 out of 5 stars

    Touch Screen UNimpressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit that my rating of the Amazon Echo Show maybe slightly harsh because I was expecting so much from this product. I bought this device for the video calling between family, the ability for my wife to cook with recipes on screen next to her (her request, not mine haha) and also to use as a hub for the Philips Hue lights and other smart home devices. The Good: Seems to work very well with on the Smart Home side of things, communicating effectively with all the devices and performing the requested smart home tasks. The Bad: the touch screen...perhaps the worst touch screen I've ever experienced on any device ever. It was very frustrating to pick and choose options on the screen. Multiple attempts at the option your trying to select. As a matter of fact, I just had to try 5 times to hit the option to factory reset the device so I could wipe it clean of my info...because this machine is going back to the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my EchoShow. We have this located in our kitchen play music on it all the time when we are in the kitchen or eating dinner. I love being able to watch some of my favorite shows/movies on it while I am baking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Easy to set up. Nice size screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Alexa Show 2nd generation was very easy to set up. The screen size is nice. Screen brightness adapts to surrounding light.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Love my Echo show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the echo show to be able to drop in on my 9yr old son while hes home with my mother and I work. I like that ot controls my smart bulbs and I can video chat with leople that have the app on there phones. I just wish it was compatible with zoom.. google meet.. and house party.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Integration among all home devices is key!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Amazon Echo Show to link my Ring cameras, smart lights, and convenience of all that the Echo Show can offer. It's been a great addition to the house for security, checking in on family members with Echo Shows, and for the fun, ease of information searching.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    The most important gadget on my night stand

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice screen to read news when I wake up in the morning. I don't use a lot of the home automation tools, but there are a few that are quite convenient, if you set them up right. Also, it allows me to listen to music from Amazon Prime Music, Apple Music and Pandora.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to keep a facetime type contact with my family through this quarantine time, I would definitely recommend this to anyone, I was even able to cook a meal I've even thought I could with the ability to find recipes and add the recipe directly to my shopping list

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Smart home hub

    Rated 4 out of 5 stars

    Wish Alexa had Siri's brain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the huge screen.alexa isnt siri. Wish she was smarter like her. I use Alexa for music, the ring doorbell and the nest.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added the Echo Show to the rest of our Amazon devices and it definitely compliments the other devices. The addition of the video component with the already great audio, makes it a valuable tool. We’ve only just started to tap into it’s potential and enjoy learning more everyday. The potential is unlimited.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    good technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something to connect with my mom so I can check on her, and this is perfect for that. Sometimes the voice goes in and out, but nothing major. Other times alexa is slow to respond, so we just keep calling her. We have the smart bulb for the light; it worked one day, and then quit working with alexa, so we manually work the light switch, again. In all, I would recommend this product. The little glitches outweigh the benefits.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for my kitchen.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love having the show in my kitchen. I can view my ring cameras, play music, watch Tv (could use some work), and ask Alexa for recipes. I know that the device can do much more, but the functions mentioned above are what I use on a daily basis. The sound quality is actually really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the first gen Echo I wanted to try the next Gen Echo. It has better video and sound. My wife have taken this one for her use only. She talk to her brothers and sister as well as our grand kids. She watch movies wile in the kitchen and or listen to music. It's an all around great aid for any age.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this Alexa product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Show is so cool. We can do everything with this product. We can read recipes, watch videos, listen to music, drop in with our other Alexa products. It’s compatible with so many other products. Allowing us to see who is at the front door, lock our doors and control our television and lights.

    I would recommend this to a friend