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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,257 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my dad and he loved being able to drop in with me and his grand daughter on her's. He like that he can ask for the local radio station, listen to specific songs/artists, get mileage between 2 locations. The sound is also awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my echo, now I have one in the kitchen and one in my craft room, i ask Alexa to sho me the front door and I could ask her to play my favorite music, I could ask her anything, I love my echo. I actually bought 3, one for me, one for my daughter and one for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Echo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Google all thru my house, about 7 to be exact. I recently bought the Ring doorbells, and it came with the Echo Dots. I then purchased this one to display my cameras while I'm in the house, works great, easy to use. The Echos are definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Eureka!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stupendous! Bought one for my parents and one for us -- they use it more than Facetime and have found the wonders of Alexa in their kitchen. Now, if I can only get them to shop online... I only wish the Gen 3 had been available for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Echo Show. Great connecting with family via face to face screen than phone. Speaker on unit plays my favorite Music crystal clear. My kids love asking Alexa all sorts of questions, stimulating for learning fun things with ease of just your voice. Great addition to our Kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Alexa. We changed over from Google and now have slowly started switching our whole house to smart home. The sound and picture quality is great. We also like when the recipes pop up on the screen and make it for dinner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very convenient smart device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd echo show! It’s so convenient, we keep it in our kitchen an use it for everything! It’s amazing to me that Alexa is so much easier to use than Siri! My only complaint is their have been several instances across the last year we have had our other echo where the device froze. Simply unplugging, wait 10 seconds, plug back in and allow the device to restart resolved the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Alexa's at home but this is the best! I can access it even in TX while it's in Alaska. I can drop in to check on pets and fam my kids can watch a show while eating breakfast and i can listen to my music while cooking. I can't wait to discover the other things it has to offer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Echo Show 10! It looks sleek on my countertop! I received it for a Christmas present and also bought one for myself. I gave the 2nd one to my daughter-inlaw. She loves it for cooking! I use it to listen to music while cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Alexa Show Me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a hit as a Christmas gift! The screen is 10.1 which I believe is a little larger than the newer editions. You will not be disappointment with this Echo Show, the service and delivery provided by Best Buy! Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect accessory to the RING doorbell pro.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we have a few Alexa devices, we wanted to be able to see who was at our front door. Like any Alexa device there's setup involved, but I found it super easy as Alexa walks you through it. I highly recommend this size screen as it's easy to see.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The ONLY reason I gave this four stars is...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still despise talking to "Alexa". The sound is quite good and I primarily listen to Sinatra, Mathis, the Beatles, etc. The picture quality is fine and I am hoping to use this as a monitoring station for home security video. I do recommend it. I just loath talking to "Alexa". Never liked doing that and never will. Ease of use is only four stars because of "Alexa". GAAAAACK!!!! Trust me...I know what I'm doin' when I'm reviewin'.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for watching recipes in the kitchen.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing this Alexa Show I would us my Samsung Galaxy 10.1 in the kitchen for recipes. I don’t have to explain how the Alexa Show is so much more convenient and perfectly set up for the task. The interface is great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa makes the day fun...from good morning to question of the day to my favorite music. Helps me find great recipes and I get to jam as I cook. The video phone calls are great for talking to my nephew on the other side of the country as he gets to see his uncle on a large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one for all the grandparents in our family so they can actually see their grandkids while speaking with them and the kids can see them. Why is this better than the phone? Bigger screen, plus it works with all the other Amazon devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. I now have one in almost every room so no matter where I'm at Alexa will hear me. It is great for turning on and off lights without fumbling for switches. I am still learning all her features and they keep adding more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! We bought this to keep in touch with our kids and grandkids. We wanted to be able to see them grow up since we all live a distance away. We use it for all kinds of things!! Absolutely love it! We bought each of our kids one for Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has excellent sound for music. I have not tried watching anything on it yet, but intend to do so when I can get around to it. The only thing I do not like is that annoying "Try" that comes up on the screens (whether home or on the music lyrics).

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Cool product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product a lot and it does so many things it is hard to describe them. I particularly like the words to the songs I chose, appearing on the screen, so I can sing along. The alarm and reminders are great, too. Every time I use it, I discover new capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my dad who also purchased this for us. The sound system of the Echo Show 2 is so good! Better than I expected. It defaults to Bing search engine (which is terrible), still trying to figure how to change that. But other than that, this product is great!

    I would recommend this to a friend