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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,257 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a graduation gift for my daughter. She loves it and uses it every day. There’s so much information from Alexa! So easy to set up and use. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Alexa with a screen

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works with Alexa and has a screen for doing everything from cooking videos to news updates but what I like best is I can use my laptop Bluetooth to play the sound like a wireless speaker. All good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    We're Enjoying The Echo Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're in our 60s, and not very techy, so some of it is a bit challenging and I know we aren't using it nearly to even 10% of its potential. However, we're having fun getting the weather, learning new skills (adding games like jeopardy and screensavers like the fire place). Once you learn how to talk to Alexa (Alexa, monitor off; Alexa, volume up 2), you'll really enjoy this product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I like the bigger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like my other Echo show but the 2nd gen has a bigger screen. I put the other one in another room and put the 2nd gen in the living room. They both work equally well. The bigger screen is nice but i am just as happy with the old one

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    woth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the 1st generation, it worked fine. This newer screen and speakers are noticeably better and worth it when it is on sale like it was when I got it. They definitely improved this over Gen1.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Echo Show

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave a couple f these for gifts. Great to use to drop in on family and get to see people you are talking to. The grand kids have fun getting calls from us and being able to see us too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound quality and great shows

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase, the sound quality is awesome , great shows on prime video and hulu. Smart home functionalities, routines are excellent. Youtube is easy to launch although it uses browsers. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product for help with anything you ask Alexa! It’s so wonderful because the videos that go with everything you ask make it so clear to get an answer - cooking - songs w/lyrics - and the weather or even news updates!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Echo Show is an excellent device, it's fast, the display quality is very good and sounds amazing, having the Zigbee hub include is a great plus. Also, having 8 mics means it will hear you well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    What a big improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with purchasing this new show is that all of the other shows in my home feel outdated so I guess I will be upgrading them all. The larger screen allows for easier reading as well as viewing of photos and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    No Netflix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Show 2 is just ok , you can’t watch Netflix on it, however you can watch prime videos and YouTube videos, The all-new Echo Show features a new look, a vibrant 10" HD screen, built-in smart home hub, and improved speakers. Just ask Alexa to show you a recipe, watch live TV and sports with Hulu, make video calls, or see who's at the front door. So I will keep it,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to set up and use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Got one for my parents that are in assisted living also. We can not visit inside due to pandemic. We can chat on this and see each other. Almost as good as being there

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the big screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Echo show. I Love it. It’s the perfect size for viewing anything on it. . I use it as a clock but enjoy listening to music, viewing my pictures in it and getting recipes for cooking

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 4 out of 5 stars

    Great Home Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome home hub, cant wait to connect more lights, furnace to Alexis to help me with. Like the fact I can connect my ring doorbell to, I can answer my door without using my phone or going to the door. I've made a calendar so Alexis lets me know if I have plans, appointment or birthday. Just so much to add. Thinking about getting my son one so I can call him or even send a message.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great smart hub!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a toss up between the Google Home Hub and the Echo Show - I finally decided to go with the Echo Show because of the larger screen, better integrations (without needing to use IFTTT), etc. Definitely happy I went down this route!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Show!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with the Show. Great picture but what really surprised me is how good the audio quality is. I had a Dot hooked up to a Bose Wave and I don’t use it anymore so I can move the Bose. Plus the free smartbulb is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great kitchen accessory.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having our echo show in the kitchen. Sound is good and it allows us to see family from all over the country. We use the music and timers most often. Love that it shows the count down.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It was a gift for my wife and she loves it.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my wife and she absolutely loves it. She wanted it in the kitchen so she could get recipes, play her music, get the daily news and use it as a cooking alarm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I think Alexa is listening......

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool gadget in kitchen, allows us to connect with family while we “social distance” and elderly parents can call us if they can’t get up. Too many features and functions to list here. Recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Home Hub for Alexa Compatible Devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and to connect many Alexa compatible devices. We have several smart devices from different companies - plugs, light bulbs, appliances, etc. The Echo Show ties them all together for control and use.

    I would recommend this to a friend