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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,257 reviews
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Control center

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great in my kitchen as a central hub for the whole houses smart devices. From the thermostat to the baby cam it’s all accessible through here.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    How did I live with Plain Jane Alexa?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The show does so much more than the plain Echo. Make telephone calls, video calls, look in other rooms... Now if I could just get her to clean my house!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Nice but speaker issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is great. I love the video screen and Alexa works great as always (we have other Echo devices). The main issue is the speaker stops working from time to time. No sounds comes out at all. It took us awhile, but finally found a TEMP fix on a few forums (a lot of people are having the same issue). TEMP fix has you remove the power cord from the back of the device (not the wall, must be the device). This resets the device somehow and the speaker will start to work again. It happens randomly, sometimes within mins other times it's good for a few weeks. Hopefully, amazon can get this fixed, then I would fully recommend it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa Echo Show - Top Choice of Smart Device Hubs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile. More than just a music box. It's a cookbook, a watchdog, an encyclopedia and ten times smarter than Google and IHome devices

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this for a little while and at o far so good....it does a lot and has a nice screen....I would definitely recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best recent technology purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW, OMG I am both impressed and dissappointed... ut mostly impressed. So lets start with dissappointing. It doesnt interact with apple products as well as salesperson implied. IE YOU CANNOT control apple TV etc from echo. Now for the good stuff. I am amazed at how quickly I was able to rebuild my entire audio collection (back to the 60's) with relative ease. (I have Prime so I was able to get more than just the "Free" stuff, but too expensive for unlimited. SKills, Im sure there will be more, but I installed a skill for my HP printers and now I can tell alexa to print my shopping list. So COOL! Cant wait to see what else it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Echo Show Awesomeness!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Echo Show is a great buy. I've had the 5 but got this one because of the bigger screen. I enjoy being able to operate all my items from one device.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Echo Show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5"" Echo Show last year and fell in love with the product so now I've purchased the 10'' Echo Show and love this one even better.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Just what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the screen size is just perfect for a kitchen. Love beijg able to watch news and weather, listen to music and all the other features. So happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he absolutely loves it. He listens to music, which has a great speaker on it. Plus not to mention all the other things you can do with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love this product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggle with which remote to use to watch tv or Netflix or dvd. It drives me crazy. The echo show makes it easy! The picture is clear and crisp and the sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice size and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got during Amazon deal days. Good price for size. Good sound for music. Use for recipes in kitchen and Blink cameras. Wish there are more apps.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Alexa

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having this amazing device for quite some time! Love itttt! Have it in my kitchen to jam while cooking food! Great sound system!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device for elder person.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting set up it is very easy for our elderly relative to voice activate and call. Nice to be able to drop in on them and they don’t have to move.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Fun & Interactive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fun and interactive. Alexa will follow your voice, makes it convenient when using FaceTime or using cooking recipes.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fun to own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many Echo Dots, Echos, and now the Echo Show. Just like owning an Echo but with pictures. Enjoy the information the screen provides. If you like gadgets this is a must but

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bigger, brighter but can be more better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice speaker output but quality at high volume can be better, not very good when high volume song is being played. Should have been with remote or setup would have been easy to handle through smartphone, little bit difficult in operating it remotely. Otherwise overall product is very good if someone wants to use with touch and everything and not keeping it remotely. Alexa needs to be more smarter when asked to play songs, it just plays same couple of very old songs , google is way better i t hat area. Quite bulky so need to be stationary lil bit tough to move around unlike google’s product. Good video and audio quality for calls, etc. should have supported youtube the hear of video streaming service like google product so google ofcourse beats it up there. But good to have and recommended if fan of amazon products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new bigger screen! Nice upgrade from the first version! Being able to talk from room to room also is a nice touch! Worth the money to upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Show 2nd Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the house! We also have the smaller version, but the 2nd Gen is a lot better! This model has great sound and doubles as an awesome picture frame.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does it all!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One great vehicle to be able to run your household either while you're home or away. If you don't have the echo you don't have what you need to make your life easy.

    I would recommend this to a friend