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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,257 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works marvelously. Great sound and Alexa listens very clearly in English and even understand most of the Spanish I speak to her

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed so mom can see grandchildren and no surprise this was perfect. Bought two but only need one to communicate as long as you have the Alexa app in your phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is hit and miss for me. The screen is great, amazing clarity, great idea. However because of the screen, and certain skills that can come along with it, it has clashed with some of my routines or voice commands. For example, I had a routine set on my hue lights for watching The Walking Dead. Never had a problem with the echo, however, when I would say "its time to watch Walking Dead" alexa would tell me her current video skills do not support that. Same with my harmony hub, if I try to say "watch tv" it will bring up the NBC, ABC, and FOX skill apps and say "these skills do not support watch TV" So just something to be aware of if you have alot of smart home devices. Other than that, which can be frustrating, I love the functionality of the screen. When you read news stories videos and pictures come along with them. You can ask alexa to play you movie trailers, it doubles as a picture frame, and more. The video chat is surprisingly clear, and the lag and buffering (at least for me) is non-existent. My wife uses it to talk to her mother, who lives near the Canadian border, in a low populated town. One of those towns that loses cell reception when you cross into it. And her wifi is not the greatest. I got them both these a christmas gift but feared it would have trouble because of her location. But have not had a single hiccup which surprised me. Never a dropped call, or laggy/choppy screen. Has worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. My wife uses it as a photo frame too. Love video calling our children out the country. Bought two more, one for each.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera, very easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use, I can ask for menu’s and follow it step by step. Very easy to link with Philip Hue. It also has a security feature for when you are away.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Extremely Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This series Echo Show is incredible. The sound is great as is the picture quality. Perfect addition to all our other Amazon devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy set up, thank goodness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for my husband, but of course the grandchildren and myself took over. Wrather,music, tv shows and help with homework. Love it. Want another one

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the larger screen, BUT SO DISAPPOINTED THAT THIS ECHO DOESN’T HAVE THE SEPARATE SLIDING OFF BUTTON FOR THE CAMERA ONLY.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Alexa, you rock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 10 inch screen and it is great ...large enough to see across the room. Volume is up there when you need it. All n all ,its great

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    One of my favorite gadgets

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Echo Show. My favorite feature is when someone rings my Ring Doorbell I see that person on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it my 2 yr old granddaughter loves it and tell Alexa turn on what ever she wants to watch and we can play kids songs all the time anytime love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What A Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has been a huge help with managing my music, recipes, and news! The range on where she can pock up your voice is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Neat!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for about 3 months so far works great! Use mostly to view ring cameras (good image quality) and music (great speakers!).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ideal for family phone calls.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup as with other Echo devices. Picture is clear & sharp and sound is perfect. Fabulous for staying close with our out of state children and grandkids.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great personal assistant and security system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The show is really helpful and easy to install and use. Love that it can be used as a remote security camera from whatever device I have the alexa app installed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Show Upgrade to 2nd Generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo Show (2nd Gen) is a very nice upgrade the the early generation of the Ech Show. Much better video quality, improved sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Show for sure

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well in my kitchen. I use Alexa to look up recipes and cooking videos when my hands are full.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Alexa Device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very helpful in the kitchen and also just a great tool to watch youtube on or listen to music while cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another awesome Amazon item! We have one in our kitchen for easy to see recipes and another in our master bedroom so we can easily view our Ring doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for the kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo show is just the right size for the kitchen counter allowing you to watch shows, see recipes, etc. while cooking, doing the dishes, etc.

    I would recommend this to a friend