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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,257 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it. I found it very easy to use and hook up. It was a gift from my son. All that it can do helps my life easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product. Love love it. So easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my cooking reciprs and they are right there to ask for. It also allows me to use other products with it. It's the best thing I bought myself

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very intuitive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Playing songs with most lyrics on the screen. Cooking with recipes displayed. Very versatile and sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed the large screen with the daily briefs that scroll across. This is another great Amazon product that makes our smart home work well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great upgrade for the kitchen. I'm able to answer calls and look up recipes without touching my unit, very sanitary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa 10 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alexa 10 is extremely nice and easily used. We have our echo dots, Blink Camera System, and Eero connected. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the big screen on this exho show. this is the second one I bought. Got it for a friend and we can video call each other

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my mom for mothers day and she absolutely loves it!! It has a great picture and the sound quality is very good too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My favorite!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite purchases of all time! Use this daily! It has daily asking points and the possibilities are endless!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo Show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are use it in conjunction with my ring security system as well as listening to Sirius XM radio and Pandora. The picture is very clear and the audio is amazing. I like that I can control it from both my phone and my iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Huge Upgrade over gen1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible compared to gen1, screen is much more readble, and mic picks up voice commands, pretty much every feature has been enhanced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Alexa Show.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the first generation of Alexa Show, but the new generation with the full screen is so much better. The picture and sound are outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Took it back & kept Google Nest display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to return it and kept the Google Nest hub display with built-in camera 10 inch display which I really enjoy using.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I love my echo show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ,I love my echo show I could see it clearly I love my screen on my echo show I was so happy That I bought it .

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    LOVE LOVE LOVE THIS PRODUCT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With it's enormous screen around 10" long, its just straight up the best thing in the household... Besides the Kids... and maybe the dog..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great plus so many options. I have it hooked to my Ring and it announces and views the front door video.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great viewing size screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at both sizes and decided to choose this on for the difference in size and it was not that much more in cost. Glad I did and sure do like it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    mid screen exho 5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Listen to my music while getting view my memories with photo slide show. Use it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great device but a way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alexa Amazon show 2 is a major step from the Amazon echo. The functionality of a web browser and access to Hulu, Amazon prime video, and other applications makes tasks easier to do with the ability to watch as well as having a louder speaker setup. I would have given it more stars but it is I like having an iPad air with the iPad closing out now. The iPad Air is great but compared to an iPad three years down the road, it is lacking. There is still a lot of room for improvement as well as the features and functions witch are available on mobile devices but are not available on this. If it is your first desktop assistant, I would say go ahead and buy it if it’s on sale if you were coming from a Amazon show, wait until the next one.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    The Novelty Wore Off, Still a Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to recommend this product to first time Echo buyers and those who want a different video call experience. Here is my story. I waited a week and a half for it to arrive and loved it from the time I got it. The problem was that modern reality rose its ugly head soon after. If you own iPads, Fire tablets and not to mention echo speakers then you will realize that this purchase was done in vain. I initially placed it in the kitchen and then realized that doing video calls from the kitchen was silly. Especially after years of Skyping and FaceTiming from the comfort of my sofa. The video quality was the ultimate decision maker; it sucked. So I returned it. I will reconsider it in the future when the price falls to $89.99 or less.

    I would recommend this to a friend