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Customer Ratings & Reviews

Your price for this item is $149.99
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Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 3,257 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty much the same as the original way way better sound

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had one in every single room of the house! Loveeee it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use!! Took out of box plugged it in ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    The Largest of the Echo Show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can call my contacts, tell me who’s at the door ,etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My second show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Easy to use and full of information.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat this it's really great to see and hear the answers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice items. You can ear music, information, graphic, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Show 2nd Generation is a great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Echo Show because my Ring Doorbell Pro did not have a chime to alert me when someone was at the door. So instead of purchasing a chime just for the doorbell I purchase the Echo Show. I caught the Show on sale at a great price, now I can get an alert when some one is at the door and so much more with the Echo Show.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great....(after returning the first faulty one)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So originally picked one of these up got it home and set it up, worked fine for like an hour, and then went to the "Echo" screen and never booted up again...SUPER SAD AND DISAPPOINTING. Upon calling customer support they tried to talk me through a few "reset" attempts, that did NOT work, after that customer service rep believed i got a "defective" product. :( Had to make another trip to Bestbuy for their GREAT curbside pick up and quickly returned and got a brand new one...It works GREAT!! NO ISSUES!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome HD screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as a gift.She loves the bigger screen .

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 5 out of 5 stars

    Great Devive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this show as the hub for everything the the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and very useful my whole family loves it

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    it is up to you! but this is not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more. It’s a monitor or tablet look alike but nothing except for alexa app. which no menu or any other cool app could be display on it. At least netflix or youtube will be appreciated. After a few tricks you able to get to youtube but the screen will goto sleep after you leave yourube play for 5 mins. a lot of room for improvement! not there yet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the sale price I think it’s totally worth it. The premium sound quality is excellent. The video experience was a little slow and laggy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth waiting for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a user of Amazon devices for several years. I held off buying a show until the size got bigger and it was worth the wait. So many great features and easy to set up. I also tend to buy these items from Best Buy since they are the same price and the support if needed is second to none.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great smart home control center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and the sound isn’t bad either.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gadgets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great go listen to music I have it in my office space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology is over my head but the ease of use is great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent for family room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our echo show. Big screen beautiful design too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds really good. decent price picture quality good

    I would recommend this to a friend