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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,257 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use watch content and control smart devices

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good device for kitchen. You can use the wide screen to see cooking instructions from recipes or watch movies. Great device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it cause I’m always in touch w my family from my car from work or from my patio it’s very handy to have easy to operate .

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    So Much Bigger & Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa New Size And Upgrades, Are Worth Every Penny!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and screen quality are excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I would recommend this item for everyone great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up. We like the features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, decent base. Response to touch commands can sometimes be slow. Alexa is probably not as smart as Google.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Alexa, what's up?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works, so I'm OK with it, hasn't let me down yet so far. Do wish it was faster.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and links to our ststem wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have fun with it I brought it for my wife for Christmas she does a lot with it I plays with it that’s pretty good device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is visually impaired and this version allows you to ask Alexa what am I holding and the camera will tell you the item and describe it to you. Great in the kitchen for when you need to identify a can of food or what a package says. Excellent feature and one of the main reasons we got it.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xmas gift using to video chat daughter in college!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome products

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. This is performing great and the sound is amazing. My kids love this

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo show 2nd generation is one of the best smart systems out there and the sound is amazing waiting on the 3rd generation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, awesome pic and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of these, one for us and one for our grand daughters so we could talk whenever we or they wanted. Setup was easy and we use it all the time. We already use Alexa to turn on/off lights and Christmas tree when appropriate. Probably buy some Alexa controlled light switches next.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Looking Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to upgrade from my original show, Sound does sound different coming from the back and now I can't get these devices to connect in my everywhere group for playing music on all device like I had before? Tried removing and adding back changing 2.4g and 5g wifi connections and nothing is working? I think the 1st version actually work and have a better sound

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my echo show!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is extremely easy. I have an echo dot and an echo (2nd generation) and thought they were awesome. I decided to purchase the echo show and the visual aspect of this product is incredible. I plan on buying a couple more for my house. If you are thinking of buying one of these, DO IT! You will not regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Smart home hub

    Rated 4 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Does everything you'd like it to and more. I just wish i could link my Nest system like the competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning all Alexa does but like the product. Not much for watching videos myself but love seeing lyrical to songs

    I would recommend this to a friend