Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $149.99
Clearance
The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,257 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not so great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has too many operational flaws to list. It works has good sound but getting into settings and making adjustments can be tedious. Has to be rebooted several times a day if I'm watching movies all day. It just hangs and wont start movies. Should have bought another fire tablet instead at least I can stream Netflix on that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Next Best Thing To Being There!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this to celebrate Christmas with our kids and grandkids just as if we were together leaving it connected the entire time. Next best thing to being there! The “Show” is very versatile. We love it!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    good but expensive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, but it's expensive for what you get, not worth it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Made a great Christmas present

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for our daughter and her family. We are able to easily talk to and see our grandchildren a lot more by using this, especially since we can't travel to visit them. Easy to hook up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, so far the only complaint the recipient has is that he can not download his contacts from his phone in order to make calls. Called customer support and they have no clue why or what to do....otherwise he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer for our kitchen

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for a discounted price and it has help us a lot with our converted smart home. This stands our main device at home and it does it's job. We also use this as an extension speaker for our wireless TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it and how it functions.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricing is good easy use and set up. Love who it works with voice commands. Some still activity are a little to work around for me. I thinking of pitching a couple echo dot. Also love my ring doorbell. Big help for and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice improvement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice improvement over the Echo. The screen shows time and weather temp all the time and shuffles through other info. It also allows you to view your own pictures by easily uploading them to the Alexa app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Echo device, hands down!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thinking about getting the first generation Show when it was released last year. I am certainly glad that I waited for this one. It has a ton of great features, an integrated ZigBee automation controller, as well as excellent sounding speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gifts for the family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Amazon Echo show. I purchased one for parents, in-laws, and my son stationed overseas, so we can all communicate easily. Love all the extra features. Can’t wait to watch cooking videos too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like having newest gaadgets

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still adjusting to it. Really impressed with display. Looking forward to getting a manual to help me along with in and outs. Useful even at my level of expertise. Imagine if I knew more ins and outs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to buy another picture frame and saw this on sale for close to the same price so bought this. Love it. Displays the pix wonderfully and the extra echo features are nice. Would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fun and useful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting to know how to use this better, but I can see that there is a lot of potential, I don't have a "smart" house, but it's still great for many other things. I am having trouble loading my photos for display, though. So far I can load ALL 3,000+ photos from my phone, or the last 37 pics on my photo reel. There has to be a better way...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Amazon Echo Show--great fun!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Show was easy to set up and fun to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa, very easy to set up; even I could do it!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this electronic "Gee-Whiz" device for a week; so, I'm still becoming acquainted with it! It actually walks you through the set up procedure itself with clear directions. I have a daughter who is an expert on Alexa and she is coming in from Florida tonight and will spend the weekend making me an expert. This is the best money I've spent in a long time!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Alexa show! The speakers sound great and overall quality is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To Use

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this echo show 5. I previously had the echo dot, this one is amazing it shows my ring doorbell, plays movies, songs, and wherever else u want it to do it will. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Good picture and sound. I think the camera should have more options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a recent adapter to smart tech in the home, I was not sure about upgrading from my Echo Show 5. The new Echo Show 2nd Gen is more like a tablet than I expected. The only disappointment is that when choosing your language, if you’re a Brit in the USA, like me, if you choose UK English it disables some functionality (e.g. searching for products to buy on Amazon).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo Show 2nd Gen Hub

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait to explore all the possibilities, but home security syncing is specifically why I chose the Echo Show. It will enhance the capabities of voice commands with the RING products I'm installing. All for one, and one for all!

    I would recommend this to a friend