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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Echo Show (2nd Gen) for its sound quality, screen size, ease of use, and smart home hub capabilities. Many appreciate the video calling feature. However, some users mention challenges with Alexa's responsiveness and understanding of commands, and a few find the device's price or weight to be a drawback. The overall experience appears to be positive for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,257 reviews
  • Rated 4 out of 5 stars

    Watch Out For BacK Round Images!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got this so she could video talk to her friend in another state. It works wonderfully however until others get the device it is only good (as a video phone) with one other person we know. Music, news, weather is all there. Be aware of what is seen in the back round when being used as a phone. Make sure you're fully clothed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great New AI for the home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered to tie into Home Safety and break in monitoring. System works flawlesslyl. A little difficult to set up. However, go to Google and get instructions that make it satisfactory to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Echo yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really want to upgrade but I got a coupon for 25% off a new echo device and traded in my first gen echo show and got this second gen and I love it. It has a much cleaner look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a companion to the Ring doorbell while we were away. The 84 year old at home felt safe seeing who was at the door to decide if she should answer it. The Alexa also kept her company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it for my mom, she loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom really loves it. It took her a minute to try to use it, but as soon as she felt comfortable with it she couldn’t stop using it! She loves to play music. This was the perfect gift for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having The Echo Show2 in my kitchen! It’s so nice whether you want to listen to music while you cook or look at a recipe! Need to know what cups are converted ounces???? Just ask Alexa!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen had the 8 inch before and the 10 inch viewing screen is great. The fulls reel with speaker in back gives so much more viewing area. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the smaller one and we gave this one to our daughter in Atlanta. After that I bought one for my wife and now they do the FaceTime with them. They both love them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my parents!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the initial setup, my parents have had a wonderful time with this unit. The ability for my mother to look up recipes and my father listening to his favorite tunes and control smart home devices in the house with just his voice has him in a new mindset on new tech devices. Great product with tons of possibilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of fun and easy to set up.works with my other Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring Family Together

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my elderly dad down in Florida so he can video call with the grandkids. A big help to him and great for times like now when we can't be together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and 2 others for my house. My grandma is elderly and this way it turns on our lights, fan, and TV we also connected it to ring which works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it. Always learning to do more things!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the echo as well, Alexa is great once you get to learn how to use it correctly. Luckily this isn’t our first one. We love the FaceTime on it. Can talk to family members across the country.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like everything if you use it is very useful and fun to use. It’s easy and it gets better everyday. I thought it was pricey but I’m glad I bought it. I have since bought 3 more echo devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, needs to be able to use actual apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the echo show. can watch shows, looks at recipes, get news view my pictures and more. added bonus is the alexa smart plug to turn on lights and christmas tree

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo show has been an amazing tool to keep our families connected as we don't live in the same town. There is nothing like calling and seeing you're family after a long day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring out the stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo Show is wonderful. We use it by the pool. It occupies many hours when friends want to "perform". The only way to improve this product is to increase screen size. Otherwise....PERFECT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've made. With this whole quarantine it's sort of difficult to be around your loved ones but with this I can keep in touch more often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using the show for viewing my ring cameras. Also, it’s perfect for all my smart home devices. Like thermostats, lights, the ring alarm and a lot more! Would definitely recommend to anyone.

    I would recommend this to a friend