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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4702 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the Echo Show 5's ease of use, sound quality, and screen size. Many appreciate it as a convenient alarm clock and find the price reasonable. While some users report occasional issues with response time, the camera feature also receives positive feedback. Overall, the positive aspects of the product outweigh the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 4,702 reviews
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item for free with the purchase of my TV. I was going to get one for my birthday next month, but I no longer have to. Easy set up and love the camera feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dads new friend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad who loves electronics and to his surprise he can yell out Alexa and she talks back. Let just say he has a new found love with electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great as long as you don't mind ads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, seems faster than Google home, can also work as a Bluetooth hub for sengled bulbs which is nice, just wish it didn't advertise to me all the time even though I turned off all advertising settings (at least the ones Amazon lets you...)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great echo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for the weather and to control lighting throughout the house. Works as described and is well worth it when on sale. The screen size is relative to the pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item, especially since I got it at no extra cost when purchasing a Fire TV. Nice to be able to set it up on the screen instead of an app on a separate device.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless pice of plastic. Received it with tv purchase for free and even then I don’t need it at all. It slow it’s low quality.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Thank you for your feedback on the Echo Show 5. I am sorry to hear of the issues you are having with the functionality of the device. Here are a few troubleshooting tips for you to try to resolve the issues: 1. Check that your device has a strong internet connection. 2. If your device set up uses the Alexa app, please check that you have the latest version of the app. 3. Restart your Echo device-Unplug it from power, wait 30 seconds, and then plug it back in. 4. If none of these steps help or if you are having problems registering the device, reset your Echo device to clear up most issues. If you are still having issues with the functionality of the Echo Show, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! AmazonDevices

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get any song I want to hear played and also easy to get an alarm set for morning so that I won't be late for work! I would recommend this for anybody!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent echo device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much a simple device if you need to use Alexa with a screen. It does everything you need from Alexa. Always on screen can show a clock, weather, and news etc. Only down side is that it’s a bit slow when scrolling through the screen. It sometimes lag. I got it for free so I can’t complain much

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Find a different option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it looks nice and has the Alexa interface, this alarm clock leaves A LOT to be desired. Night mode works every so often. The alarm works sporadically at best. There's a lot with this clock one would love to turn off, and can't.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Came as promo gift, surprised with the usefulness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a clock around, with a speaker, that can give me the weather, allow me to look in on and communicate with the house while I'm not there, etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little thing. After setting up my devices (which was a little complicated, like cameras, TV, gaming consoles, vacuum, lights, ect...) I use it every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited about this device. I love that it shows a slideshow of select pictures. Also the announcements feature is clutch when people are in different rooms. Great products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for people using amazon. Can ask where is my stuff and it will give you updates. Hook up to ring doorbell and can use echo screen to see who is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience of having the Echo Synch module is truly a blessing. Now I can travel with ease knowing that I can drop in at home anytime and make sure everything is ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for free with my tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been getting use out of this little device, dont know if i would have purchased it, had not come for free from purchasing my new tv, but it does neat things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with TV purchase, great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my television purchase, I did program it and try it and it all seemed to work OK. So far I have not used it much though I'm just not used to having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Gift, But Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a free gift with my TV purchase. I have been kind of wanting one. We put it in the kitchen and my girlfriend loves it for recipes and instructions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and is as described

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Nice to control Blink security items or for general use. Item is as described - Amazon - Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera - Charcoal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Echo Show!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been pleased with the Echo Show. Large display works well with my Ring Doorbell. This is my first product of this type (yes, really) so still seeing all it can do but it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as companion to Ring doorbell

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it basically as a doorbell cam for when people ring the doorbell if/when we don't have a phone on us and want to see who is at the front door. If you're more hooked into the Alexa/Amazon product line, this is a good (albeit a little small) option for a smart speaker/display.

    I would recommend this to a friend