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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4702 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the Echo Show 5's ease of use, sound quality, and screen size. Many appreciate it as a convenient alarm clock and find the price reasonable. While some users report occasional issues with response time, the camera feature also receives positive feedback. Overall, the positive aspects of the product outweigh the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 4,702 reviews
  • Rated 3 out of 5 stars

    OK when free

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa when compared to Siri seems to have less AI capabilities.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia and Spectrum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia brand tvs are not compatible with Spectrum app.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Janky serial number device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well...after spending what felt like eternity trying to set my new Echo Show up, I called Amazon support services to be told that the according to the Serial Number, the device wont work as it is reported lost or stolen. Not sure how that happens with a brand new device from a box store. Hopefully yhe replacment works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free item with qualified purchases. Works as expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Show 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my purchase of a ring door bell. So far it has been just ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice recognition works well, but commanding sucks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bought new, received a used one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently opened this, unfortunately past the return date. Sadly upon opening the item, it was used and previously used. Works great, but dirty, how was this even a thing to buy it new and get a used one....you have open boxed stuff for that reason don't you?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the Google nest, but this is really nice if you're an Amazon fan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stills don’t know how it work yet. I was told only need one unit to work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bought to go along with my Ring doorbell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this along with a Ring Doorbell to see who is at my door in real-time. The compatibility of the two devices needs work and is a pain. Once set up the Echo Show and Ring communication is delayed for 4, 5, 6, 7 seconds. By the time I receive the notification the person at the door has already left.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My daughter hates it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated to use out of box; swiping very complicated

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fun gadget

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works mostly good. Looses connection frequently when other devices don’t.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with this purchase. The apps rarely load. When or if they do, I can't make it through an entire program without the tv taking me back to the home screen. I receive messages that the remote batteries are low. I have only had the tv for a month! Receive siganl lost messages when every other wifi capable device is up and running fine. Its a terrible experience. I thought it would be an upgrade from my lower priced 55 inch, less well known brand of tv. That one works perfect. This one gives me nothing but headaches

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Review.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my Alexa stopped working today. It came on and went off and never came back on. Having had it only a little over two months, this was very disappointing. It was only returnable for 30 days. Very dissatisfied with the return process.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Privacy concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made but not reliable. Freezes at times. Privacy concerns

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Echo show issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo show is a great product however, it works for a year and then goes out, and then there is nothing they can do to fix it and the troubleshooting that they provide does not work you end up purchasing an entire new one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not a useful device for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this as a birthday present. I have several devices I had hoped to run through this device. It wouldn't recognize most of what I wanted to install on it and ended up returning it. Sorry, just isn't for me I guess.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for someone for christmas i know he like it ed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Creepy Alexa Spy Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is actually spying on me IN THE BEDROOM!!! CREEPY! I find it annoying for three major reasons 1. A Mini billboard displaying adds always trying to sell me something 2. If your phone is on Do Not Disturb, for some reason Alexa is on Do Not Disturb. Alexa, what time is it? Alexa whats the temp outside? Alexa? Alexa, tell me a joke. Alexa, why aren't you answering me??? Alexa, are you spying on me? 3. It's just really creepy. Open the pod bay door HAL. The circular version was less creepy and much cooler with the circular light show. And 4... ya cant change the channel

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone doesnt seem to pick up as well as a normal echo, you have to get used to all the ads and useless things it wants to show you, and I couldnt get it to work with our doorbell camera.

    No, I would not recommend this to a friend