Customer Ratings & Reviews
- Model:
- B09B2QTGFY
- SKU:
- 6544303
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Echo Show 5 (3rd Generation) for its sound quality, ease of use, and the convenience of its 5.5-inch screen. Many appreciate its affordability and the added features like the camera and alarm clock functionality. However, some users express concerns about the presence of ads and occasional connectivity issues. A few also mention challenges related to the device's power requirements.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Show 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two others. They work great and you can use slexa to call out to the other Shows. Best Buy fast delivery..
I would recommend this to a friend Grood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to loose connection and has a lag from time to time but no major issues
I would recommend this to a friendI love these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this . Have them over the house and use them in network for music…..totally awesome
I would recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Speed
Smart Alexia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good . Little slow but good ! Compact and easy to use .
I would recommend this to a friend - Pros mentioned:Ease of use
Setup is simple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this as a gift for my nephew and his wife in order to video call his mom (my sister). It was a breeze to set up. I just hope that it's that easy to use the phone feature as we haven't tried it yet, so I'll have to get back to you on that.
I would recommend this to a friend Amazon Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Amazon show! My kids love listening to music on it!
I would recommend this to a friendecho 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product is amazing it reacts so quickly and works with blink cameras
I would recommend this to a friend- Pros mentioned:Ease of use
Love this echo show
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with most of my echo show 5 except one of the 3 we bought started to not work after a few months. Other than that I am hooked on having Alexa in every room
I would recommend this to a friend - Pros mentioned:Ease of use
Alexa product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and easy to use I would definitely recommend this item as a perfect gift for any occasion!
I would recommend this to a friend Purchased as a safety feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little struggle getting these set up, but they seemed to meet our needs. Haven't tried video calling yet.
I would recommend this to a friend- Pros mentioned:Ease of use
Wonderful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful device designed to make life and shopping easier and interact with other devices to turn the house into a smart home
I would recommend this to a friend Alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an echo dot that stopped working. We have 3 in the house, so we know what to expect. Anyway, this one has a delayed response in both action and vocals. I’m not very happy with her and she may be going back.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Jimbo, and thank you for your feedback on the Echo Show 5 (newest model). I'm sorry to hear you're experiencing delayed response times in both actions and voice responses, especially since you have experience with other Echo devices in your home and know what to expect. Here are some troubleshooting steps that may help improve responsiveness: ensure your Echo Show 5 has a strong internet connection as connectivity issues can cause delays, restart the device by unplugging it for 30 seconds then plugging it back in, check for software updates in Settings > Device Options > System Updates, ensure the device isn't placed near sources of interference like routers or other electronics, and try moving the device to a different location to see if Wi-Fi signal strength improves. You can also check your internet speed and consider resetting the device to factory settings if the delays persist. I hope this information helps improve the device's performance. Thank you!
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ots alexa, it just works! Also gives you access to alexa+ if you only have older devices
I would recommend this to a friend- Pros mentioned:Sound quality
Handy device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added a ring doorbell and the Echo as part of a bundle from Best Buy. This allows my wife to quickly see who’s at the door or if movement is detected, too. Add to it all the functionality of an Amazon Echo and its a hit! Screen is crisp and sound clear.
I would recommend this to a friend - Pros mentioned:Sound quality
Best AI Alexa out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a great little Alexa! It displays the time nicely when not in use and little kids love it because you can say "Alexa, what sound does a lion make?" She will show a picture of a lion with the sound it makes. There are o many features, so far I'm loving it!
I would recommend this to a friend Ring camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this this was the perfect match to buy together cause it literally shows you outside at the door so if u don’t want to open the door this will help to decide if you want to or not lol
I would recommend this to a friend- Pros mentioned:Ease of use
Great for face to face calls
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter and I got this so I could talk and see my grandson. He can easily call me on his own with it, which is a bonus. Nice picture and sound quality
I would recommend this to a friend - Pros mentioned:Ease of use
Good for Basic Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for intermittent use. Bought this for my elderly dad who isn't especially tech savvy but he's able to use this for asking questions and connecting to FireTv.
I would recommend this to a friend - Pros mentioned:Ease of use
My Echo (Alexa)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my echo. It makes things so much easier when needing assistance from Alexa. Especially and reminders that I have pending.
I would recommend this to a friend Not great after 8 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but not great. Constant disconnect with wifi is a deal breaker for me. It worked very well for the first 8 months or so and then constant disconnect ever since.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello ChaChaChau! I am terribly sorry to hear that your device is dropping internet connection now after 8 months of not having any issues with it. I would recommend a few paths to try to fix this. First, you can try to test your network connection. You can do this by swiping down from the top and navigating to Settings>Network then tapping the "i" next to your Wi-Fi setting. In here, you can see if you have a strong connection. If you don't then you can tap Forget and then try to reconnect to it. (Be sure you know your Wi-Fi password before tapping forget.) If this doesn't resolve it, you can swipe down and navigate to Settings>Device Options>Check for Software Updates. This ensures that you have the latest update to address any bugs that may have happened. If neither of these work, then I would recommend contacting Amazon Customer Support at 888.280.4331 to explore further options and troubleshooting available to you. Thank you again for your valuable feedback and I hope we are able to resolve this with you. Have a fantastic day!