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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.6 out of 5 stars with 1434 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the Echo Show 5 (3rd Generation) for its sound quality, ease of use, and the convenience of its 5.5-inch screen. Many appreciate its affordability and the added features like the camera and alarm clock functionality. However, some users express concerns about the presence of ads and occasional connectivity issues. A few also mention challenges related to the device's power requirements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,434 reviews
  • Rated 3 out of 5 stars

    Get the larger screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very user friendly, just ok. Screen is way too small. I wouldn’t recommend, get the larger screen

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A very midrange attempt at a product… do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning. Why?: it’s too slow for my liking. It’s a new 3rd gen product so there should be little to no lag. There’s advertising pop ups that are annoying. I bought it for ring cam integration but it works on and off. It’s definitely not worth it unless you just want an Alexa speaker with ability to show pictures or weather and time.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Good Morning liksan,

      Thank you for your detailed feedback about the Echo Show 5 (3rd Generation). We appreciate your honest assessment and are sorry to hear the device didn't meet your expectations.

      Your specific concerns about:

      Device lag
      Advertising pop-ups
      Inconsistent Ring camera integration are valuable points that we take seriously.

      While the Echo Show 5 works well for basic functions like displaying photos, weather, and time, we understand these features alone may not justify the purchase for users seeking more advanced functionality and seamless smart home integration.

      If you haven't already returned the device, you might try updating the software and checking your network connection. However, we respect your decision to return it if it's not meeting your needs.

      We'll share your feedback with our product team as we continue to improve our devices. AmazonDevices

  • Rated 5 out of 5 stars

    like alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have multiple units. They integrate seamlessly. Lots of devices can be run by Alexa. Have no real issues. You will need the app to work with the box during setup and adding peripheral devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grand cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for my elderly grandmother to update her tech game so far she loves it. Help to reminder her of important dates and play her favorite music just by her talking to it, not to mention she can drop inn on me or any other family member show anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my echo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! It is capable of so much..it’s so convenient too to have in the kitchen. You can talk to other echos throughout the house too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much that I bought my mom two additional ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to talk with my mother in another state . Also great for her to see the grandkids !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good accesorie for home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really líder but i returned because didnt need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa, a bought a lot to give to my family All of them have Alexa like it specially when making call alexa to alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best one. I can easily check on whoever is on my door by the doorbell connecting to it. I can listen to songs and talk to alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent service by Best Buy staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy delivery and setup, this product comes ready to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is ok I guess

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume goes up and down when listening to music. Only 3 apps allowed. Definitely not what I thought it would be like. I would just pay more for the flat screen one that is more like a hub.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi CasandraR,

      We are sorry you are not enjoying the Echo Show 5. It is our smallest screened device and you may enjoy a larger option. If you have further questions, please call us!

      Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331.

      Hope that helps! AmazonDevices

  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works very well with blink products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! This model is much faster now! And the Cloud Blue color looks so cute in my dresser! I was afraid that itwould stain easy, but it's holding pretty great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vey good nice nice excellent excellent excellent great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for elders

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this to my elderly parents and I could not have made a better choice. They love it and I am at ease knowing I can easily check in on them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Pet-cam!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little smaller screen than the one I own. I am gifting it to my girlfriend's daughter because they have a cat. It's easier to keep track of your lovable feline on the echo than searching for your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Noice and Conan’s are good. Very hands free. Grandma uses it to help her with questions like the weather and plays her favorite songs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for my grandkids to dance to music and ask questions

    I would recommend this to a friend