Customer Ratings & Reviews
- Model:
- B09B2SRGXH
- SKU:
- 6544305
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Echo Show 5 (3rd Generation) for its sound quality, ease of use, and the convenience of its 5.5-inch screen. Many appreciate its affordability and the added features like the camera and alarm clock functionality. However, some users express concerns about the presence of ads and occasional connectivity issues. A few also mention challenges related to the device's power requirements.
This summary was generated by AI based on customer reviews.
Absolutely love this
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this, my ring doorbell is connected to it, it announces when someone is at the door… this product has so many features, my grandson loves to watch his favorite cartoons on it when he comes over
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like using the echo, useful for the ring camera and a good value
I would recommend this to a friendClock feature review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to purchase this specifically for the clock feature. The features overall on this device are nice and having Alexa makes it better for controlling other devices that’s connected to the wifi
I would recommend this to a friendGreat gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was such a good gift that I bought for my grandkids because they could FaceTime each other and my daughter loves it because she sets their chore times on it. It does a lot more though.
I would recommend this to a friendAmazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing, I recomend it ………………………………………………..
I would recommend this to a friendGreat device
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. Absolute must have for the kitchen/living room. Super convenient.
I would recommend this to a friendGets it done
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s outdated and has its little issues but if used as an alarm or home assistant it’s perfect
I would recommend this to a friendDecent Alexa
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the speaker could be better is still pretty good for it's price.
I would recommend this to a friendFun useful device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my amazon echo so much. I have mine conveniently placed so i am always asking for timers and alarms. So handy!
I would recommend this to a friendMy dad loves his Alexa
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my dad. He is bilingual, and she listens to both English and Spanish very clearly. He just had a newborn for lullabies
I would recommend this to a friendBest Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service at Best Buy . I was satisfied with the product that I purchased and I recommended my family and friends to continue to shop Best Buy!!!
I would recommend this to a friendEco Show 5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well exactly what I wanted havent sat down to fully see its value
I would recommend this to a friendLove it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing! I use Everyday it’s a lifesaver
I would recommend this to a friendEcho Show 5 FORCE UNREMOVABLE ADS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All Amazon Echo Show devices now force unremovable ads on the screen. Even if you go through every menu and disable all the suggestion settings, the ads still appear. It’s especially frustrating because there’s no option to keep the display fixed on something simple, like a clock face or personal photo slideshow; it constantly cycles through content you didn’t ask for. Secondly, it tends to be sluggish and unresponsive. For a device that sits in your home and is supposed to feel personal, this feels intrusive and unnecessary. Because of these limitations, I ended up switching to the Google Nest Hub instead, and I love it. It works much better as a dedicated clock or photo frame without the distraction of constant ads and forced content. If you’re mainly looking for a smart display that can double as a clean clock or photo frame, the Echo Show is no longer a good option.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear Calvy,
Thank you for providing such a detailed and thoughtful review of the Echo Show 5. We genuinely appreciate your candid feedback about both the advertising content and performance issues.
You've raised several valid concerns:
Regarding the forced content and ads:
We understand your frustration with the inability to maintain a simple, fixed display
Your point about the device feeling less personal due to constant content cycling is well-taken
We acknowledge this impacts the core functionality you were seeking
About the performance:
The sluggish response times you've experienced are not up to our standards
This compounds the frustration with the content issues
We are taking your feedback seriously and will share it with our product development team, particularly regarding:
The need for true content control options
The importance of maintaining simple display functions
Performance optimization requirements
While we respect your decision to switch to an alternative product, we appreciate you helping future customers make informed decisions.
Get the larger screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very user friendly, just ok. Screen is way too small. I wouldn’t recommend, get the larger screen
No, I would not recommend this to a friendNearsighted - major factor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only regret was I should of purchased a larger screen model - other than that, I like the Echo Show
I would recommend this to a friendGreat time saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device as it allows me to communicate with kids on upper floor without having to yell or look for my phone. Also, excellent for getting answers to quick questions and actually seeing them.
I would recommend this to a friendMrs. D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with this item. It has become a very vital part of my daily routine. If you have the chance, get one, you won’t be disappointed. I highly recommend this item.
I would recommend this to a friendWorks but could be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have many Amazon devices and I find that the echo show devices don’t hear or listen as well and always want to do something on their own when you’re not even using it I haven’t been a fan of most screen include included Amazon device devices I prefer the echo dot.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, Dean. Thank you for taking the time to leave a review on the Echo Show 5. I am sorry to hear about the issue you are having with the device. I have some recommendations to try and help. First, I recommend ensuring the device has the latest software by asking Alexa to check for updates or by going to settings, then device options, and then checking for updates. I also recommend ensuring the microphone is not muted, indicated by a red light on top of the device. If you have further questions or need assistance I recommend contacting Amazon customer service, available 24/7. You can reach them at 1-888-280-4331. I hope this helps. Have a great day!
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I bought through Best Buy. My husband like it. If you have ring If you it work great.
I would recommend this to a friend