Customer Ratings & Reviews

Impressed with the sound of this unit. Easy to set up!

Good sound and easy to use. Great to have in the kitchen.

Nice product, I was disappointed that it wouldn’t play music from YouTube without purchasing a subscription. I have an older Echo Dot and this isn’t an issue. Unable to capture a photo with this device

Great Way for my elderly parents to see their Ring Camera, and who is at the door without getting up. Also stay in touch with the weather, music, and asking Alexa information. Will Recommend, just wish it responded a bit quicker.

The Echo Show 5 is really good. The screen is clear, the sound is solid for its size, and it’s super convenient for checking the weather, watching videos, or controlling smart home devices. It’s small but surprisingly useful, and it fits perfectly on a nightstand or desk.

The echo is awesome. Small yet big enough to see the screen. I love listening to music and using Alexa great as an alarm as well.

Purchased for a little music and info from time to time and its listens well was a great price during holiday markdown, no complaints.

Bought this with a $50 Best Buy rewards. Had no knowledge of what it was but thought it looked interesting so I thought Id give it a try. So excited about what it does! Love that I can hear my favorite songs just by asking! I now wake up asking what the weather will be like, and so handy to ask random questions! At this point, Im not sure how I lived without it.

Decent for playing music in my daughter’s room! Have three of them in my house :)

Great love the picture display. Gives suggestions and great to see the weather forecast all the time right before I walk out the door

It works well. Its small and can be kept almost anywhere. Has a good sound for playing music and for notifications.

This is an easy set up ! My grandmother lives in the country and she has bad service with her phone but not with this echo at all!

Great quality and value, works flawlessly every time

Very simple and not over the top. Fits well in the kitchen and doesnt take up counter space. Easy setup.

So far it's been great learning all the things this little device can do. Alexa learns from your asking questions. It works great with my 2 Blink doorbell.

Huge screen and Quality - low cost; compared against other stores, this had an excellent price

It is a great product. Has a good loud sound, clear voice, easily manage, parental controls, and lots of other great features. Highly recommended.

Love this show! I bought it for the kitchen, it was on sale and I wanted more speakers for music in the house. My house is large, so dropping the cash on Sonos seemed steep. I've found the latest generation Alexa devices have come a long way in sound. I'm starting to hook up speakers to the aux on some of the older dots now. I had to immediately get into the equalizer settings to turn down the bass. Sound quality is 6/10 but when it's paired with multiple other devices now, the house fills with music. I just found out it supports video calls, too. Nice bonus.

Very slugging with regard to response time despite having high speed internet. I’m referring to working with the touch screen

I give the Echo Show 5 2 1/2 stars. I have tried to adapt to it, wanted to like it, but was going to return it until I learned Best Buy only allows a FIFTEEN DAY return window! This will be my last electronics purchase from Best Buy. I should have purchased this from Amazon directly, as their return policy is generous. Fifteen days is just not enough time to decide if you want to keep something, especially when you are leaning towards returning it but wanting to give it a chance. So, what makes me want to return it, or I guess now smash it with a hammer? First, it has to be told twice many time. It will acknowledge your selection, but the station won't play until you command a second time. I have rather ancient Dots, so I thought this would be an upgrade, and it is in terms of sound quality. But even there, because it is more powerful, the loudness variation from say level 2 to level 3 is much greater than with the Dot. This matters to me because I use level 2 or 3 when listening to Pandora at night, but with this unit, 2 is sometimes too low, but 3 is too loud. Another example: I'll command it to Pandora and at some point it will switch, without any command or prompting, to something else. Did I mention I wish I could return it?