Customer Ratings & Reviews
- Model:
- B09B2SRGXH
- SKU:
- 11950166
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Sound quality
A significant improvement over the 2nd Gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 3rd Gen has improved sound quality but the big difference is improved voice recognition and speed via a newer processor. I was always repeating requests on the 2nd Gen. Not so with the new one. A worthwhile upgrade for me.
I would recommend this to a friend - Pros mentioned:Ease of use
Good for Basic Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for intermittent use. Bought this for my elderly dad who isn't especially tech savvy but he's able to use this for asking questions and connecting to FireTv.
I would recommend this to a friend - Pros mentioned:Sound quality
Alexa
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!!! Sound quality is loud. Perfect for alarm clock or in kids bedroom.
I would recommend this to a friend - Pros mentioned:Sound quality
ECHO
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT I LIKED THE FACTS THAT ITS DISPLAY WHAT I NEED BEING I AM NEW TO ECHO
I would recommend this to a friend - Pros mentioned:Ease of use
Great for face to face calls
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter and I got this so I could talk and see my grandson. He can easily call me on his own with it, which is a bonus. Nice picture and sound quality
I would recommend this to a friend - Pros mentioned:Ease of use
Wonderful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful device designed to make life and shopping easier and interact with other devices to turn the house into a smart home
I would recommend this to a friend Echo hi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have the bigger Alexa and bought this as a gift. Hoping it’s just as great as our bigger one
I would recommend this to a friendNot great after 8 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but not great. Constant disconnect with wifi is a deal breaker for me. It worked very well for the first 8 months or so and then constant disconnect ever since.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello ChaChaChau! I am terribly sorry to hear that your device is dropping internet connection now after 8 months of not having any issues with it. I would recommend a few paths to try to fix this. First, you can try to test your network connection. You can do this by swiping down from the top and navigating to Settings>Network then tapping the "i" next to your Wi-Fi setting. In here, you can see if you have a strong connection. If you don't then you can tap Forget and then try to reconnect to it. (Be sure you know your Wi-Fi password before tapping forget.) If this doesn't resolve it, you can swipe down and navigate to Settings>Device Options>Check for Software Updates. This ensures that you have the latest update to address any bugs that may have happened. If neither of these work, then I would recommend contacting Amazon Customer Support at 888.280.4331 to explore further options and troubleshooting available to you. Thank you again for your valuable feedback and I hope we are able to resolve this with you. Have a fantastic day!
- Pros mentioned:Sound quality
Great little smart display
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for a relative who is invested in the Ring/Alexa ecosystem. She really likes the way it sounds and the ability to integrate with the ring alarm system. Amazon has set the bar. Great value
I would recommend this to a friend - Pros mentioned:Ease of use
Satisfied
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and user-friendly to communicate and other online activities.
I would recommend this to a friend Best Christmas present
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son says it’s his favorite Christmas present yet, would definitely recommend
I would recommend this to a friendGood purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Sometimes music lags but only on occasion.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Jacob. Thank you for your feedback on the Echo Show 5! The device delivers enhanced audio performance with 2x the bass and clearer sound compared to previous generations, making it excellent for music playback, podcasts, and voice calls. The smart display with Alexa+ provides convenient visual information at a glance, including weather updates, calendar events, smart home controls, and video calling capabilities, all in the compact Charcoal design that fits perfectly on nightstands or desks. Regarding the occasional music lag you mentioned, here are a few troubleshooting tips that may help improve streaming performance: ensure your Echo Show 5 has a strong Wi-Fi connection by positioning it closer to your router if possible, restart the device by unplugging it for 30 seconds then plugging it back in, check that your music streaming service app is updated to the latest version, and verify that no bandwidth-heavy activities are competing for your internet connection during playback. Thank you for your purchase and enjoy your Echo Show 5!
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, I am planning on buying another for my kitchen.
I would recommend this to a friendEcho Show 5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Echo Show 5 much better then the 1st Gen that it replaced
I would recommend this to a friend- Pros mentioned:Ease of use
Alexa product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and easy to use I would definitely recommend this item as a perfect gift for any occasion!
I would recommend this to a friend - Pros mentioned:Ease of use
My Echo (Alexa)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my echo. It makes things so much easier when needing assistance from Alexa. Especially and reminders that I have pending.
I would recommend this to a friend Satisfied Shopper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase i have enjoyed listening to music getting weather updates and so much more.
I would recommend this to a friendUseful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, it's very comfortable and useful for what it will be used for.
I would recommend this to a friendDefinitely recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Our kids loves these.. this is the 3rd one we've purchased this year
I would recommend this to a friendEcho show
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift for my wife. She seems to be very pleased with every aspect of it
I would recommend this to a friend