Customer Ratings & Reviews
- Model:
- B09B2SRGXH
- SKU:
- 11950166
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Great little smart display
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for a relative who is invested in the Ring/Alexa ecosystem. She really likes the way it sounds and the ability to integrate with the ring alarm system. Amazon has set the bar. Great value
I would recommend this to a friendGood assitant; too many ads.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says it will do, the only problem is sometimes connecting to my already set up devices and it showing ads in place of the screens I have selected. I can't seem to find the setting to take ads away. I already bought the thing and subscribe to Prime. I don't need to be sold anymore.
I would recommend this to a friendPurchased as a safety feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little struggle getting these set up, but they seemed to meet our needs. Haven't tried video calling yet.
I would recommend this to a friendOn sale, a good deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, easy to setup. Would recommend this when there is a 50 percent off sale.
I would recommend this to a friendMatch in heaven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The echo is a game changer. Its so easy to use even my 2 year daughter has fun with it as well. It helps especially with having a toddler and a newborn. Hands free is the greatest asset we can have.
I would recommend this to a friendGreat for kids communication
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great way for my kids to communicate with me if I step out. The kids lock is very efficient it limits their searches. It’s great to connect them with grandma and other family members without having to expose them to a full phone.
I would recommend this to a friendA First Responder’s Review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who sleeps through her alarms, Alexa always wakes me up. Mid putting on my uniform, “Alexa what’s the weather” (because Texas is unpredictable), I’m able to figure out how many layers to wear for the afternoon and night as I’m brushing my teeth/doing my hair. Not to mention when I get home, I can turn my bedroom lights/TV on and off on command. Best purchase ever.
I would recommend this to a friendOK but many prolems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK BUT APPEARS TO NOT HAVE LATEST TECH DATA. SOMETIMES DOESNOT TURN ON OR DUPLICATE QUESTIONS. GOOD SOUND . LIMITED PODCASTS. SEEMS BEST BET IS TO GET NEWER MODEL. THIS SEEMS BEHIND THE TIMES.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi viennafan,
Thank you for choosing the Echo Show 5 (newest model) and for sharing your honest feedback! We're glad to hear you're enjoying the sound quality.
We understand your concerns about the device not having the latest tech data, occasional power-on issues, and duplicate question responses. These issues can definitely be frustrating when you're trying to use your device reliably. Here are a few troubleshooting steps that might help:
For power-on issues: Try unplugging the device for 30 seconds and plugging it back in to perform a soft reset
For duplicate responses or outdated information: Ensure your device is running the latest software by going to Settings > Device Options > Check for Software Updates
For podcast limitations: You can link additional podcast services through the Alexa app under Settings > Music & Podcasts to expand your options
Regarding the tech data and features, the Echo Show 5 receives regular software updates that improve functionality and add new features over time. If you feel the device isn't meeting your needs, we'd be happy to help you explore whether a different Echo model might be a better fit for your requirements.
We appreciate you taking the time to share your experience, as it helps us understand how we can continue to improve our products!
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ots alexa, it just works! Also gives you access to alexa+ if you only have older devices
I would recommend this to a friendGood gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my dad for Christmas and he loves it! Simple to setup and to use.
I would recommend this to a friendSolid Device
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful device but may lag if you try to switch screens too quickly. It sometimes connects to incorrect Echo Show, when calling or dropping in.
I would recommend this to a friendAmazing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my eco5 it does everything to help my day be easier and better.
I would recommend this to a friendAlexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an echo dot that stopped working. We have 3 in the house, so we know what to expect. Anyway, this one has a delayed response in both action and vocals. I’m not very happy with her and she may be going back.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Jimbo, and thank you for your feedback on the Echo Show 5 (newest model). I'm sorry to hear you're experiencing delayed response times in both actions and voice responses, especially since you have experience with other Echo devices in your home and know what to expect. Here are some troubleshooting steps that may help improve responsiveness: ensure your Echo Show 5 has a strong internet connection as connectivity issues can cause delays, restart the device by unplugging it for 30 seconds then plugging it back in, check for software updates in Settings > Device Options > System Updates, ensure the device isn't placed near sources of interference like routers or other electronics, and try moving the device to a different location to see if Wi-Fi signal strength improves. You can also check your internet speed and consider resetting the device to factory settings if the delays persist. I hope this information helps improve the device's performance. Thank you!
Amazon show 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Show 5 is an excellent device. I use it every day for news, music, questions, timer and alarm it's great with Ring cameras and doorbell Ihave 3 of these through out the house.
I would recommend this to a friendNice smart hub/speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to go with Ring doorbell, and started using it for a lot more than I expected i would. Ended up buying several more smart home products that can pair with it. Speaker is nicer sound quality than expected.
I would recommend this to a friendTremendous value for a great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blows the Google Home away by so far. I don't have to repeat my instructions a million times like other products and the price and experience are great!
I would recommend this to a friendGood Alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product, easy to link with the rest of devices
I would recommend this to a friendZiggy, screen off!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little device to sit next to the TV. Still adding functions. Suggest to quickly change it's name so you can say the word Alexa when talking about it and not have it wake up. Also, seems to not like to shut down, I have to report Screen Off several times before it stays off.
I would recommend this to a friendAmazon echo show
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy Alexa is great we have our cameras connected to it also very nice easy to use
I would recommend this to a friendAlexa
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alexa is good love to use it for music mostly has not really had any issues after a few months
I would recommend this to a friend