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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1562 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,562 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bundle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a bundle with the ring doorbell and it was a product that is nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amaya music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale and it is amazing. The sound quality is outstanding and crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Kids are really enjoying it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finding new uses for it every day. She is helpful with homework too. I got a good sell on it too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I's good for doing many things on it. But its performance system is rather slow, not fluently as I want. You feel you have to wait when you touch screen to control what you want. That's why it can not reach to 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very easy to use. Only downside is clock does not stay on display

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my in-laws and they love it! Easy for them to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient in my house specially when I clean up, I put some music and the cleaning time is so easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice and really helpfull

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this i watch youtube and eat at the same time really good for small places

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent news product fantastic customer thank for service

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it, and it does alot. You can even watch movies on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it does just what it’s supposed to do. Would definitely buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an echo dot that stopped working. We have 3 in the house, so we know what to expect. Anyway, this one has a delayed response in both action and vocals. I’m not very happy with her and she may be going back.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Jimbo, and thank you for your feedback on the Echo Show 5 (newest model). I'm sorry to hear you're experiencing delayed response times in both actions and voice responses, especially since you have experience with other Echo devices in your home and know what to expect. Here are some troubleshooting steps that may help improve responsiveness: ensure your Echo Show 5 has a strong internet connection as connectivity issues can cause delays, restart the device by unplugging it for 30 seconds then plugging it back in, check for software updates in Settings > Device Options > System Updates, ensure the device isn't placed near sources of interference like routers or other electronics, and try moving the device to a different location to see if Wi-Fi signal strength improves. You can also check your internet speed and consider resetting the device to factory settings if the delays persist. I hope this information helps improve the device's performance. Thank you! AmazonDevices

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product easily used to monitor house and pets while gone. And other added benefits

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is great in the kitchen. It plays music and you could also use as a timer.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Love the color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice new color and easy setup. Versatile product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved it and she uses it every morning before she goes to school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it for my kitchen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on my kitchen to update grocery lists, set timers and listen to music. It is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device worth the money. Easy to set up for even nontechnical people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love MY echo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT !!! I love this Amazon product it works great and the set up is super easy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lots of bugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has so many bugs. With my old alexa, there were persistent issues when connecting to spotify, and it's still the same problem with this newer model. I also use this to check up on my cats remotely, and the design on the app is just not that intuitive. I think the idea of this product has a lot of potential, but the execution simply lacks

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi lemongrass, I’m sorry to hear you’ve been experiencing issues with your Echo Show 5 and the Alexa app. I understand how frustrating it can be when features like Spotify and remote monitoring don’t work as smoothly as expected. You might try restarting both the Echo Show and the Alexa app, ensuring your device has the latest software updates, and reconnecting your accounts. If the problems continue, I recommend contacting Amazon Customer Support at 1-888-280-4331. I appreciate you taking the time to provide this feedback and hope you have a wonderful day! AmazonDevices