Customer Ratings & Reviews
- Model:
- B09B2SRGXH
- SKU:
- 11950166
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this for my family! Works great! No issues so far!
I would recommend this to a friendGreat gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son in law loves it. Does everything he wanted it to do
I would recommend this to a friendMaster Bedroom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great additive to my already collection of echos. Works very well.
I would recommend this to a friend- Pros mentioned:Price
Eco shows
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for this price. But thay dont say how to delete unwanted items.
I would recommend this to a friend Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps with my pc setup by turning on rgb. Really usefull
I would recommend this to a friendEchooo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing 1st run. Never thought Alexa could be so useful.
I would recommend this to a friendIncredible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally in love about this. A can’t expect more than it is
I would recommend this to a friendSee who's at the door!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with the Ring Doorbell system to see who's at the door.
I would recommend this to a friendWorks as it should be
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for money with this discount and add in gift
I would recommend this to a friendChecking in on kids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have it set so my 5 year old grandkid can call his mom
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent my kids loved it! I recommend it for the kids
I would recommend this to a friendGreat price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping these will be a hit for my teen boys for christmas
I would recommend this to a friendAmazon - Echo Show 5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it is working fine l l love it ❣️ so much l like
I would recommend this to a friendAlexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon making awesome alarm clocks for kids. My son loves his alexa.
I would recommend this to a friendEcho
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed my echo. It is everything I wanted.
I would recommend this to a friendJust get the echo dot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t live up to my expectations at all. It’s very laggy, fails to play music from Spotify, struggles to answer basic commands like timers or questions. I love my echo dot so I was very disappointed with this purchase
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi AllisonM,
Thank you for sharing your experience with the Echo Show 5. We're really sorry to hear it didn't live up to your expectations — especially coming from a happy Echo Dot household, that disappointment hits a little harder.
We completely understand your frustration with the lag, the Spotify connectivity issues, and the struggles with basic commands like timers and questions. That's not the experience we want for you, and we sincerely apologize that it fell short.
A few things that may help get things back on track:
For lag and slow response times: Try restarting the device by going to Settings > Device Options > Restart, or simply unplug it for 30 seconds and plug it back in.
For Spotify playback issues: Make sure the Spotify skill is properly linked under Settings > Music & Podcasts in the Alexa app, and that your Spotify account is set as the default music provider.
For command recognition issues: Check that the microphone isn't muted (the red light indicator), and try moving the device away from walls or other electronics that may cause interference.
If these steps don't resolve the issues, our support team would love to dig deeper with you. Please reach out at 1-888-280-4331 or through the Amazon app — we're committed to making sure your Echo Show 5 works the way it should.
We truly appreciate your feedback, AllisonM, and we're glad your Echo Dot has been such a great experience. We hope we can get the Echo Show 5 to that same level for you!
Amazing sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Said this in review for the white model, great gift
I would recommend this to a friendAlexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it! Such a great help. Definitely would recommend♥️
I would recommend this to a friendchristmas present 2023
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was an excellent purchase will buy product again
I would recommend this to a friendScreen small
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small screen. Wasn’t what I expected it to be. Didn’t use it long before I returned it.
I would recommend this to a friend