Customer Ratings & Reviews
- Model:
- B09B2SRGXH
- SKU:
- 6544305
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Echo Show 5 for its enhanced sound quality and ease of use. Many appreciate the screen size, affordable price, and simple setup. While the device boasts a compact design and connectivity features, some users have expressed concerns about advertisements and speed.
This summary was generated by AI based on customer reviews.
Awesome smart device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product good for the value and awesome tech
I would recommend this to a friendShow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good and new showing photos and use Alexa in all aspects
I would recommend this to a friendALEXA ROCKS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the little tech knowledge I have, Alexa really surprised me.
I would recommend this to a friendgood for basic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but not quite larger enough screen, consider the 8"
I would recommend this to a friendFrustrated with Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online for he first time. Got to Best Buy and they didn’t have it. Changed to ship to me. Received but it had no packing ima loathe cardboard box and unit was broke. Lost my $10 reward. I am not happy with Best Buy. Service was terrible. I want my reward back.
No, I would not recommend this to a friendGift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase for a Christmas gift. Would recommend it to anyone.
I would recommend this to a friendSecret Santa Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very useful. Great secret santa gift. I’ve bought several.
I would recommend this to a friendSolid Display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised to find that I liked this more than my Nest hub
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad works as designed but wish it had just a couple more options with the Home Screen
I would recommend this to a friendFamily product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That product is nice and working fast I recommend for everyone
I would recommend this to a friendits cute
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look and color of it but it’s so small though
I would recommend this to a friendAlexa is awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The echo show is a great addition to the bedside table.
I would recommend this to a friendEcho show 5th gen
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine I think was defective or she needed a hearing aid. Would not respond to commands. I recommend only if you get one that works properly.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello AllenH! Thank you so much for your time and review of your experience with your Echo Show 5 device! I am terribly sorry to read that your device is having issues hearing and responding to your requests. There are a few troubleshooting steps you can try. First and foremost, try power cycling by either pressing and holding the Mute button until it says Turn Off and pressing the same button to power back on, unplugging it directly from the outlet or back of the device for 30 seconds, or by going into the device settings in the Alexa smartphone app and selecting Restart Device. Any of these will work. Sometimes just a power cycle corrects any glitches or software updates that may be pending. You can also check on that software update in case it is held up and causing bugs like this to occur. You can go to Settings, Device Options, About, and Check for Software Updates. If there is a pending update, it will begin downloading it and install and possibly power cycle the device once or twice during the update. If neither of these improves your experience any, we would love the opportunity to troubleshoot further with you to see if we can resolve and improve your experience some. Contact us directly at Amazon Customer Support at 888.280.4331 for further assistance. Thanks again for your time and feedback and I hope you have a fantastic day!
Small but effective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good. Screen is small but does the trick.
I would recommend this to a friendDon’t feel lonely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful I bought these for my Mom She is so happy and have a companion
I would recommend this to a friendLike it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved it. Great for making alert reminders.
I would recommend this to a friendIt’s good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but she listens to everything you say
I would recommend this to a friend- Cons mentioned:Speed
Slow sometimes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s slow and sometimes will just go blank. I really do hate it sometimes but it’s sometimes great too.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Kwesi,
We are sorry you are not enjoying your Echo Show 5 3rd Gen. To ensure your Echo Show 5 is functioning optimally, you can ask Alexa to check for software updates or check for those via your Alexa App. From there, make sure your router and wifi credentials are correct and in a space that does not block the signal to your device. If you need further assistance, you can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
Defective ítem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was ok it frozen all the time unfortunately i had to returned
No, I would not recommend this to a friendEcho
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Size was good for the area I needed to put it, but it could not keep up when switching options/ apps. I bought to view my ring cameras when needed. I ended up returning the item. Maybe it needs better software. Definitely needs an upgrade of some sort.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello HoneyB26,
I am sorry to hear your Echo Show 5 did not work for you. At times devices need manual software upgrades as automatic ones do not always get pushed to device. If you have issues with devices in the future you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Hope this helps, have a nice day!