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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1556 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,556 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday and I love this so much! I have 2 other Alexa’s in my household and it is so handy!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Plays week with others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the others ! Setup was simple and it connect to the network and other items just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Echo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a number of Echo's around the house. Make a great alarm clock and is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good deal also the echo is easy to use and nice design

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great a clock replacement and Alexa is super helpful with things like weather and alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! We use it daily for tracking purchases, news, music and recipes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me informed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Echo. I use it mostly with the Wyze coutdoor camera and it is great. It lets me know the time and weather. It lets me know if someone I want has gone on sale aling with any Amazon deliveries made

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    smart echo device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my never dying purchase of these device.. nice to give it as a gift or use at home iloveir

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Verygood picture devicw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo is fantastic. I paired it with a Ring doorbell and the picture quality is second to none. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun, powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some time to make it functional, much less to master its capabilities. I'm hoping a required subscription fee isn't in my future...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, easy to understand and exactly what my wife wanted

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Echo show 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It’s like having a daily assistant! We also use it for our blink outdoor cameras and it announces when someone is here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient in my house specially when I clean up, I put some music and the cleaning time is so easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Make life so much easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more getting out of bed to turn on or off the lights. Simply Alexia turn off bedroom lights.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and all that it can do. I am still learning what it all can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved it and she uses it every morning before she goes to school.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an echo dot that stopped working. We have 3 in the house, so we know what to expect. Anyway, this one has a delayed response in both action and vocals. I’m not very happy with her and she may be going back.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Jimbo, and thank you for your feedback on the Echo Show 5 (newest model). I'm sorry to hear you're experiencing delayed response times in both actions and voice responses, especially since you have experience with other Echo devices in your home and know what to expect. Here are some troubleshooting steps that may help improve responsiveness: ensure your Echo Show 5 has a strong internet connection as connectivity issues can cause delays, restart the device by unplugging it for 30 seconds then plugging it back in, check for software updates in Settings > Device Options > System Updates, ensure the device isn't placed near sources of interference like routers or other electronics, and try moving the device to a different location to see if Wi-Fi signal strength improves. You can also check your internet speed and consider resetting the device to factory settings if the delays persist. I hope this information helps improve the device's performance. Thank you! AmazonDevices

  • Rated 3 out of 5 stars

    New features but slow response time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes verbal commands very slowly compared to the older model. otherwise does have a few features with Alexa Plus that some people might find useful

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello NotAFan! Thank you for your feedback on the Amazon Echo Show 5 — we truly appreciate you sharing your experience, and we're sorry to hear the response time hasn't lived up to your expectations compared to your previous model. Slower verbal command processing can sometimes be improved with a few simple steps: ensure your Echo Show 5 is connected to a strong Wi-Fi signal, check that the device software is up to date by going to Settings > Device Options > Check for Software Updates, and try restarting the device by unplugging it for 30 seconds and plugging it back in. If Alexa+ features are actively running in the background, they may occasionally require a moment longer to process — this can improve over time as the device settles in. We genuinely value your feedback and are glad to hear you're finding some of the Alexa+ features useful. Thank you! AmazonDevices

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Echo Show. This is my 3rd one and planning to get more for my son’s bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bundle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a bundle with the ring doorbell and it was a product that is nice to have.

    I would recommend this to a friend