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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1557 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,557 reviews
  • Rated 5 out of 5 stars

    Best little device out there.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the Echo Show 5 is a great device for information and notifications. I can ask it to see my front door as to who is there and speak to them. I recommend this device to anyone for security and information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes daily task easy! I use Alexa numerous times a day for information. Beats picking up your phone all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a a best buy as a gift for a family member and it was a well needed gift. So glad I purchased it. Now I need to get one for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Communication

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my elderly mom so if she has a probate can call me ect. Tested this throughout her one level and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful for a multitude of things. Music and picture storage and weather reports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa was a good buy. My kid loves it and enjoys playing songs

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice and accesible price. Just a little bit small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was the Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with my purchase through Best Buy of my Echo. The transaction couldn’t have been smoother. Super fast shipping and delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Functional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item functions as advertised. Easy to use and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Echo Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alexa Echo has brought sunshine and great tunes to our new apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device! Bought it for my mom for a gift and she loves it

    I would recommend this to a friend
  • Cons mentioned:
    Ads

    Rated 2 out of 5 stars

    Do not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, this is by far the worst Echo device ever. I have them all, and this one I would return if I could. I haven't been able to find how to keep the clock display on all night. The screen goes dark and will not come back on unless you swipe down . You are unable to see what time it is in the middle of the night unless you physically touch it. The alarm is too loud. I haven't yet figured out how to regulate the alarm sound. It has way too many ads. I had the previous version and love it. I would not recommend this version!

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi DeeDee! I am sorry to hear about the issues you are facing with your Echo Show 5 device. Please try these troubleshooting steps to see if it fixes the issues you are running into. 1. Go to settings on the device. 2. Select clock and photo display. 3. Select night mode. 4. From here, you can schedule specific times you want the device in night mode. This will ensure the device is in night mode for however long you want it to be. As far as the alarm being loud, try these steps to adjust the volume of the alarm. 1. Open the Alexa app. 2. Open More and select Alarms & Timers. 3. On the Alarms tab, select Settings. 4. Use the volume slider to turn the volume up or down. To remove unwanted ads, swipe down on your screen, click Settings > Home and Clock > Home Content. Disable the content that you no longer wish to see rotating on your home screen. I surely hope these steps help but if for some reason they don't, please reach out to Amazon customer service at 1-888-280-4331 for further help. Have a great day! AmazonDevices

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and enjoy! So many options and customizations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is a must

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are so so amazing i use mine everyday for many different things mostly for music but i love how you can literally watch netflix on these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I have it connected to everything around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I imagined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me, I like the way she say good morning Angelica lol… I’m having fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a raffle gift for a party that I hosted and the winner loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works great. Cant wait to get another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 20/10. Works perfectly in mu house and helps in our daily living.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a handy device. I keep it in my office for all the uses that I would use an audio only echo. In addition the screen provides access to video for example checking security cameras. Price is reasonable and Best Buy did a great job with prompt delivery.

    I would recommend this to a friend