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Customer reviews

Rating 4.6 out of 5 stars with 1528 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,528 reviews
  • Rated 5 out of 5 stars

    Best device ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this!! I literally do everything through this device. Shopping lists, smart lighting, talk and face time friends and family. To me, this thing is priceless. Its like a personal assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best $39 I have ever spent. Bought as a Christmas gift. Amazon had them on backorder until May 2024. That was for Christmas. Ordered from Best Buy and had it in two days. You can't beat Best Buy's customer service. Blows Amazon out of the water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade for me. Had a different, older brand and this was a huge upgrade. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it! Got them for their rooms for Easter!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for eufy cameras. Love it. Great screen to see the cameras

    I would recommend this to a friend
  • Cons mentioned:
    Ads

    Rated 3 out of 5 stars

    It's ok.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to view security cameras. Which it works, but the screen is small and there are lots of ads. It can't play hulu or netflix which is a bummer. I'd only recommend if it's on super sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is a must have

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is a must have in the house for all things lights, tv, time weather music. I couldn’t have my house complete without Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my friend over Christmas and love it! I got on sale. Maybe next time I will get one of those

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I can find everything here. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this since I installed it’s been working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Echo Show Five.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Echo Show Five a bunch! It has Alexa for me to talk to and makes sure I wake up on time for work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to see who is at the door without getting up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's compact and what can I say...It's Alexa. Just love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Countertop Monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the kitchen! Use to connect to Ring monitors, watch streaming services and use timers while cooking.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 1 out of 5 stars

    Slow response time compared to Echo Dot (3rd Gen)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked the same four requests to the Echo Dot (3rd Gen) and the Show 5 (2 questions and 2 requests to start playing certain radio stations). The Echo Dot (3rd Gen) was much faster to respond and sometimes the Show 5 did not even successfully start the radio station.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Dear packerfan,

      Thank you for sharing your feedback about the Echo Show 5 and for taking the time to compare its performance with your Echo Dot (3rd Gen).

      I'm sorry to hear that you're experiencing slower response times with your Echo Show 5, and I understand how frustrating it must be when the device doesn't respond as quickly as expected or fails to start your radio stations successfully. You should be able to rely on consistent, fast performance across all your Alexa devices.

      Response time differences can sometimes be influenced by several factors, including Wi-Fi signal strength, network congestion, or software updates. Here are a few troubleshooting steps that might help improve the Show 5's performance:

      Ensure your Echo Show 5 is connected to a strong Wi-Fi signal and positioned within good range of your router
      Try restarting the device by unplugging it for 30 seconds and plugging it back in
      Check for any pending software updates in the device settings
      If possible, try moving the Show 5 closer to your router to see if network strength is affecting performance

      If these steps don't resolve the slower response times and radio station issues, I'd recommend reaching out to Amazon's customer support team directly at 1 888-280-4331. They can help diagnose whether there's a specific issue with your device or if additional troubleshooting is needed.

      Thank you again for bringing this to our attention. Your feedback helps us understand where we can improve the user experience. AmazonDevices

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mom's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for our needs and is very friendly user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item is perfect small and powerful for listen music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few of these for gifts and let me tell you people love these.

    I would recommend this to a friend