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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1557 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,557 reviews
  • Rated 5 out of 5 stars

    Alexa echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd l Iove my alexa, i enjoyed listening my fav music ... i would love to recommend this... thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    household companion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is convenient, Fun and informative, Love songs on demand and compatability with security cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love it but Amazon add stuff like dis ey plus and make Apple Music easier to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient to not have to get blinded by my phone when i look at the time in the middle of the night. I love that you can play youtube videos as well, and i can just ask alexa to play it. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few of these for gifts and let me tell you people love these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item is perfect small and powerful for listen music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it good product Tremendous equipment, I love it, my family uses it all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the echo show this was my second one. Much better than the 1st generation and much faster. It still has its glitches here and there but overall great so far. I would like a higher megapixel camera though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Echo Show is fabulous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the things my Echo show can do from morning til night. It did take a while to set up and I know there are features that I have yet to figure out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst Echo ever!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wished i could return this, but too late after a couple of months with it. Screen only works 50% of the time, the other half displays random food pictures and ads and cant do anything to make it personalized. The Echo Spot offers less features, but provides what I want to see. Im showing Show to the trash and would not recommend donating it to a friend or family its so embarrassing.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Dear Jason,

      Thank you for sharing your honest feedback on the Echo Show 5. We're sorry to hear about the frustrating experience you've had, and we understand how disappointing it is when a device doesn't meet your expectations.

      Regarding the screen displaying random food pictures and ads instead of your preferred content, this can often be adjusted through your device settings. Here are a few steps that may help personalize your experience:

      Home Content: Go to Settings > Home & Clock > Home Content and toggle off categories you don't want to see, such as "Cooking" or "Things to Try." This should reduce the unwanted food images and suggestions.
      Rotate Home Screen Content: You can also select "Personal Photos Only" under Home Content to display just your own photos from Amazon Photos instead of curated content.
      Glance Mode: If the screen is cycling through content when idle, go to Settings > Home & Clock and adjust your clock or photo display preferences to keep it focused on what matters to you.

      If the screen is only working 50% of the time and these settings don't resolve the issue, this could indicate a hardware or software problem. We'd recommend trying a factory reset by going to Settings > Device Options > Reset to Factory Defaults to rule out any software glitches.

      We understand you feel it's past the return window, but we'd still like to help. Please reach out to our support team at 1-888-280-4331 or through the Alexa app — they can evaluate your device and explore options that may be available to you.

      We appreciate your feedback, and we're glad the Echo Spot is working well for your needs. Your input helps us continue to improve our products. AmazonDevices

  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent choice, the best!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite for viewing ring cameras and Doorbell, listening to music while working and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa reveiw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fast and good voice recognition. Intelligent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived promptly and was very easy to setup. I like the color and aesthetic design of it. It doesn’t take up to much space and really like you can customize the brightness of the display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, my ring doorbell is connected to it, it announces when someone is at the door… this product has so many features, my grandson loves to watch his favorite cartoons on it when he comes over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clock feature review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this specifically for the clock feature. The features overall on this device are nice and having Alexa makes it better for controlling other devices that’s connected to the wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up. Small but efficient device. Get thejobdone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Echo Show 5 for my husband & he loves it. It's the 2nd one we own and I wish we would have bought them sooner. They've been so helpful and makes many tasks so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is impressive with its features, and I will recommend it for enhanced functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a good gift that I bought for my grandkids because they could FaceTime each other and my daughter loves it because she sets their chore times on it. It does a lot more though.

    I would recommend this to a friend