Customer Ratings & Reviews
- Model:
- B09B2QTGFY
- SKU:
- 12310599
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect.............................................
I would recommend this to a friendEcho
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the Echo . I have purchased a total of 3 and given them as gifts.
I would recommend this to a friendAlexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Easy to use and the size es convenient. It fix anywhere
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. A must gauged to have. Great price.
I would recommend this to a friend- Cons mentioned:Response time
Slow response time compared to Echo Dot (3rd Gen)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked the same four requests to the Echo Dot (3rd Gen) and the Show 5 (2 questions and 2 requests to start playing certain radio stations). The Echo Dot (3rd Gen) was much faster to respond and sometimes the Show 5 did not even successfully start the radio station.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear packerfan,
Thank you for sharing your feedback about the Echo Show 5 and for taking the time to compare its performance with your Echo Dot (3rd Gen).
I'm sorry to hear that you're experiencing slower response times with your Echo Show 5, and I understand how frustrating it must be when the device doesn't respond as quickly as expected or fails to start your radio stations successfully. You should be able to rely on consistent, fast performance across all your Alexa devices.
Response time differences can sometimes be influenced by several factors, including Wi-Fi signal strength, network congestion, or software updates. Here are a few troubleshooting steps that might help improve the Show 5's performance:
Ensure your Echo Show 5 is connected to a strong Wi-Fi signal and positioned within good range of your router
Try restarting the device by unplugging it for 30 seconds and plugging it back in
Check for any pending software updates in the device settings
If possible, try moving the Show 5 closer to your router to see if network strength is affecting performance
If these steps don't resolve the slower response times and radio station issues, I'd recommend reaching out to Amazon's customer support team directly at 1 888-280-4331. They can help diagnose whether there's a specific issue with your device or if additional troubleshooting is needed.
Thank you again for bringing this to our attention. Your feedback helps us understand where we can improve the user experience.
Alexa is always there
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Alexa Show! Had a little difficulty setting it up because I am not good with technology.
I would recommend this to a friendUseful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of these. I use them with a blink camera as a baby monitor. They are good. Price is a little high and the screen is small. But if thats what you want then definitely buy these. They can also be combined with the blink doorbell.
I would recommend this to a friendLove my alexa show!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for kids who have songs stuck in their head because they can keep it in repeat…in their riin.
I would recommend this to a friendGreat time saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device as it allows me to communicate with kids on upper floor without having to yell or look for my phone. Also, excellent for getting answers to quick questions and actually seeing them.
I would recommend this to a friendGood to buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good and it has a friendly system, you will love it
I would recommend this to a friendGrate alexa.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it, it is so fast y high display defenition. It sounds good and clear.
I would recommend this to a friendPerfect for Ring Doorbell viewing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a few reasons, but mainly to view ring camera from a room not near the front door.
I would recommend this to a friendGrand cam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought for my elderly grandmother to update her tech game so far she loves it. Help to reminder her of important dates and play her favorite music just by her talking to it, not to mention she can drop inn on me or any other family member show anytime.
I would recommend this to a friendVery handy and does so much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new Echo Show 5. It is so handy in so many ways over an echo dot
I would recommend this to a friendMrs. D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with this item. It has become a very vital part of my daily routine. If you have the chance, get one, you won’t be disappointed. I highly recommend this item.
I would recommend this to a friendLove it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and works great! Would definitely recommend to family and friends
I would recommend this to a friendBest Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service at Best Buy . I was satisfied with the product that I purchased and I recommended my family and friends to continue to shop Best Buy!!!
I would recommend this to a friendEhh not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average at best. Half the time it doesnt understand
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, NataeR. Thank you for taking the time to leave a review on the Echo Show 5. I understand your frustration with the device not understanding your commands consistently. Voice recognition issues can often be resolved with a few troubleshooting steps: (1) Ensure your Echo Show 5 has a strong, stable internet connection, as connectivity problems can significantly impact Alexa's ability to process voice commands. (2) Check the placement of your device—it should be positioned away from walls, other electronic devices, or sources of noise that might interfere with the microphones. (3) Restart your Echo Show 5 by unplugging it from power, waiting 30 seconds, then plugging it back in to refresh the system. (4) Make sure you have the latest software updates installed by checking in the device settings. (5) Try speaking more clearly and at a moderate pace, ensuring you're within a reasonable distance from the device (typically 3-8 feet works best). (6) If background noise is an issue, consider adjusting the environment or moving the device to a quieter location. (7) You can also retrain Alexa to recognize your voice better by going to Settings > Your Profile & Family > Voice in the Alexa app. If these steps don't improve the voice recognition performance and you continue experiencing issues, Amazon Customer Service is available 24/7 at 1-888-280-4331 for further assistance. Thank you again for your feedback, and I hope this information helps improve your experience with the Echo Show 5.
My dad loves his Alexa
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my dad. He is bilingual, and she listens to both English and Spanish very clearly. He just had a newborn for lullabies
I would recommend this to a friendAlexa echo show
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using an alexa in my phone for 10 years now and switched one of them to this echo show 5 for added security so I can see parts of my home when I am away.
I would recommend this to a friend