Customer Ratings & Reviews
- Model:
- B09B2QTGFY
- SKU:
- 12376688
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Alexa/Echo is Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device! allows us to control multiple devices with one.
I would recommend this to a friendAlexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my Alexa. So convenient to add to shopping list it player my favorite music
I would recommend this to a friendFavorite Novelty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves it! It was a surprise to him to receive before Christmas!
I would recommend this to a friendTop tier technology!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device! The audio quality is great, and easy to use. I highly recommend it!
I would recommend this to a friendecho show 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought these for the kids and they all love them! They are using them for speakers, information, and an alarm!
I would recommend this to a friendEcho show 5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Highly recommend to anyone. Easy to use and set up!
I would recommend this to a friendHappy with my purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Echo is great. I really enjoy listening to my music and using it everyday!
I would recommend this to a friend2 years and still working perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item over 2 years ago and amazingly it still works PERFECT!!
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was simple and quick. The product does what it is advertised to do. It links well with our other echo device with no problems.
I would recommend this to a friendEcho Show Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product. Does everything i need it to do. Super convenient. Have bought for friends and family as well. They also love them
I would recommend this to a friendAdam's gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for our Grandson. He loves it. It is in his room and he talks to it and uses it alot!!!
I would recommend this to a friendLaggy and unresponsive most of the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the worst Alexa device I've ever bought. The performance is way below average. Although I updated to latest software version, the Alexa runs very laggy. It also takes some time for the device to recognize my voice although I'm almost yelling at an appropriate distance. I wanted to turn it back, but decided to keep it since I got it for a very low price on a black friday event anyway.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, JuliocesarR. Thank you for your feedback on the Echo Show 5. I'm sorry to hear about the performance issues and voice recognition challenges you're experiencing with your device.Here are some troubleshooting steps that may help improve the performance and voice recognition: 1. Check that your Echo Show 5 has a strong, stable internet connection, as weak Wi-Fi can significantly impact responsiveness. 2. Restart your device by unplugging it from power, waiting 30 seconds, then plugging it back in. 3. Verify you have the latest software version in Settings > Device Options > Check for Software Updates. 4. Retrain Alexa to recognize your voice by going to Settings > Your Profile & Family > Your Voice in the Alexa app. 5. Ensure the microphone isn't obstructed and that the device is positioned in an open area away from walls. 6. Check that the microphone isn't muted (a red light would indicate if muted). 7. Consider performing a factory reset if issues persist, which can resolve many performance problems. If these steps don't resolve the issues, Amazon Customer Support is available 24/7 for further assistance at 1-888-280-4331. Again, thank you for taking the time to leave a review and I hope these steps help improve your experience.
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works as expected. It was very easy to setup and operate. I love that I can access it's camera when I am not at home.
I would recommend this to a friendAmazon echo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes i can finally keep in touch with my family and friends have music and everything add at voice whisper hahah
I would recommend this to a friendEcho show
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Allows me to see googke nest cameras. Love it.
I would recommend this to a friendEcho show
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Echo show series. Good price for it and performance is ok for a beginner as well.
I would recommend this to a friendMrs. L.Bethea
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter LOVES her Alexa. Especially for music and when she have questions. She use it for her daily alarm. Great product to purchase.
I would recommend this to a friendI like it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a extra. Its a great size for smaller areas in the house.
I would recommend this to a friendAlexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an echo dot that stopped working. We have 3 in the house, so we know what to expect. Anyway, this one has a delayed response in both action and vocals. I’m not very happy with her and she may be going back.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Jimbo, and thank you for your feedback on the Echo Show 5 (newest model). I'm sorry to hear you're experiencing delayed response times in both actions and voice responses, especially since you have experience with other Echo devices in your home and know what to expect. Here are some troubleshooting steps that may help improve responsiveness: ensure your Echo Show 5 has a strong internet connection as connectivity issues can cause delays, restart the device by unplugging it for 30 seconds then plugging it back in, check for software updates in Settings > Device Options > System Updates, ensure the device isn't placed near sources of interference like routers or other electronics, and try moving the device to a different location to see if Wi-Fi signal strength improves. You can also check your internet speed and consider resetting the device to factory settings if the delays persist. I hope this information helps improve the device's performance. Thank you!
Surprised by performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected for a little guy. Powerful sound, and a great bargain. A must have in your kitchen at least.
I would recommend this to a friend