Customer Ratings & Reviews
- Model:
- B09B2QTGFY
- SKU:
- 12376688
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
My Echo Show Five.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my Echo Show Five a bunch! It has Alexa for me to talk to and makes sure I wake up on time for work.
I would recommend this to a friendLove Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It's compact and what can I say...It's Alexa. Just love it.
I would recommend this to a friendGreat Countertop Monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the kitchen! Use to connect to Ring monitors, watch streaming services and use timers while cooking.
I would recommend this to a friendMom's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for our needs and is very friendly user
I would recommend this to a friendPowerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item is perfect small and powerful for listen music
I would recommend this to a friendLove!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a few of these for gifts and let me tell you people love these.
I would recommend this to a friendAlexa echo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd l Iove my alexa, i enjoyed listening my fav music ... i would love to recommend this... thank you
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it but Amazon add stuff like dis ey plus and make Apple Music easier to connect
I would recommend this to a friendSlow response time compared to Echo Dot (3rd Gen)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked the same four requests to the Echo Dot (3rd Gen) and the Show 5 (2 questions and 2 requests to start playing certain radio stations). The Echo Dot (3rd Gen) was much faster to respond and sometimes the Show 5 did not even successfully start the radio station.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear packerfan,
Thank you for sharing your feedback about the Echo Show 5 and for taking the time to compare its performance with your Echo Dot (3rd Gen).
I'm sorry to hear that you're experiencing slower response times with your Echo Show 5, and I understand how frustrating it must be when the device doesn't respond as quickly as expected or fails to start your radio stations successfully. You should be able to rely on consistent, fast performance across all your Alexa devices.
Response time differences can sometimes be influenced by several factors, including Wi-Fi signal strength, network congestion, or software updates. Here are a few troubleshooting steps that might help improve the Show 5's performance:
Ensure your Echo Show 5 is connected to a strong Wi-Fi signal and positioned within good range of your router
Try restarting the device by unplugging it for 30 seconds and plugging it back in
Check for any pending software updates in the device settings
If possible, try moving the Show 5 closer to your router to see if network strength is affecting performance
If these steps don't resolve the slower response times and radio station issues, I'd recommend reaching out to Amazon's customer support team directly at 1 888-280-4331. They can help diagnose whether there's a specific issue with your device or if additional troubleshooting is needed.
Thank you again for bringing this to our attention. Your feedback helps us understand where we can improve the user experience.
household companion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alexa is convenient, Fun and informative, Love songs on demand and compatability with security cameras.
I would recommend this to a friend
Works fine just only uses 1 language
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything worked great just doesnt have the feature where you can have English and Spanish on the alexa but this one doesnt
I would recommend this to a friendgood product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it good product Tremendous equipment, I love it, my family uses it all the time
I would recommend this to a friendAlexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent choice, the best!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendEhh not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average at best. Half the time it doesnt understand
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, NataeR. Thank you for taking the time to leave a review on the Echo Show 5. I understand your frustration with the device not understanding your commands consistently. Voice recognition issues can often be resolved with a few troubleshooting steps: (1) Ensure your Echo Show 5 has a strong, stable internet connection, as connectivity problems can significantly impact Alexa's ability to process voice commands. (2) Check the placement of your device—it should be positioned away from walls, other electronic devices, or sources of noise that might interfere with the microphones. (3) Restart your Echo Show 5 by unplugging it from power, waiting 30 seconds, then plugging it back in to refresh the system. (4) Make sure you have the latest software updates installed by checking in the device settings. (5) Try speaking more clearly and at a moderate pace, ensuring you're within a reasonable distance from the device (typically 3-8 feet works best). (6) If background noise is an issue, consider adjusting the environment or moving the device to a quieter location. (7) You can also retrain Alexa to recognize your voice better by going to Settings > Your Profile & Family > Voice in the Alexa app. If these steps don't improve the voice recognition performance and you continue experiencing issues, Amazon Customer Service is available 24/7 at 1-888-280-4331 for further assistance. Thank you again for your feedback, and I hope this information helps improve your experience with the Echo Show 5.
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So convenient to not have to get blinded by my phone when i look at the time in the middle of the night. I love that you can play youtube videos as well, and i can just ask alexa to play it. Worth the money.
I would recommend this to a friendAlexa reveiw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Fast and good voice recognition. Intelligent.
I would recommend this to a friendEcho
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite for viewing ring cameras and Doorbell, listening to music while working and more
I would recommend this to a friendThe Echo Show is fabulous
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the things my Echo show can do from morning til night. It did take a while to set up and I know there are features that I have yet to figure out.
I would recommend this to a friendAffordable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to set up. Small but efficient device. Get thejobdone.
I would recommend this to a friendPerfect
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the echo show this was my second one. Much better than the 1st generation and much faster. It still has its glitches here and there but overall great so far. I would like a higher megapixel camera though.
I would recommend this to a friend