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Customer Ratings & Reviews

$115.53

Customer reviews

Rating 4.6 out of 5 stars with 1536 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,536 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life changer reminds you on a lot of different things that one with age will forget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had many echos over the years. The ones with the displays are always the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Show

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Bought it so we could put the blink app on it, so we could hear our doorbell without our phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful for monitoring home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Good for checking on cameras and doorbells. Wish i got a larger screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is always good and I got this as a gift for someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intelligent and accurate responses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most amazing device for the price ! Speed of responses is unbelievably fast !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first Alexa! Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking to get an Alexa this would be a good purchase for your first Alexa :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Show 5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Echo Show works great! My family is very happy with our purchase!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only got bcuz cheap. Regret.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires mostly requires subscription.. don't listen properly.. doesn't turn off when told.. barely will play YouTube or anything else.. mostly make you use Amazon defaults.. hub way better..

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Dear DionneH,

      Thank you for your detailed feedback about the Echo Show 5. We understand your frustration with the device's limitations and performance issues.

      To address your specific concerns:

      While Amazon services are integrated, many features are free including:
      Weather updates
      Timers/alarms
      Smart home control
      Basic music streaming

      For voice recognition and YouTube issues, we can help with:
      Voice training
      Alternative command phrases
      Browser optimization

      However, if you're finding the Hub better suited to your needs, please return the Echo Show 5 to Best Buy within the return window for a refund. AmazonDevices

  • Rated 5 out of 5 stars

    Best Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest device I’ve ever bought it is very useful.!! I’m definitely buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo show 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service; Exactly what I was looking for for the right price and I loved it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just hangs when showing door bell cam and a lot of time won't respond when you say ALEXA. Too slow

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Sandeep. Thank you for taking the time to leave a review on the Echo Show 5. I am sorry to hear about the issue you are having with the device. I have some recommendations to try and help. First, I recommend ensuring the device has the latest software by asking Alexa to check for updates or by going to settings, then device options, and then checking for updates. I also recommend ensuring the microphone is not muted, indicated by a red light on top of the device. If you have further questions or need assistance I recommend contacting Amazon customer service, available 24/7. You can reach them at 1-888-280-4331. I hope this helps. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Able to see pictures when interacting with Alexa. Able to video call. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great piece of technology, amazing for music which is what I mainly use it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a few as a gift for family members and they love it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just couldn’t pass this up. It’s my third one for my house. And I caught it on sale !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Face Time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purpose for this purchase was to be able to FaceTime family and it works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first we dis struggle to connect it but after a while longer got it going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to display all your favorite pictures and set reminder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rhis has the same options that the regular Alexa plus the video option for a great price

    I would recommend this to a friend