Customer Ratings & Reviews
- Model:
- B09B2QTGFY
- SKU:
- 6544303
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Echo Show 5 for its enhanced sound quality and ease of use. Many appreciate the screen size, affordable price, and simple setup. While the device boasts a compact design and connectivity features, some users have expressed concerns about advertisements and speed.
This summary was generated by AI based on customer reviews.
Amazon echo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays music very quickly and the alarm is loud too, helps me wake up in the morning
I would recommend this to a friendOne more Alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like Alexa products and I got this one for a Christmas gift.
I would recommend this to a friendAlarm clock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not what I expected. I could not connect to the app the only thing I can do is use as an Alexa check weather and use the alarm clock. I bought this for the screen options. I already had an Alexa. So to me I paid $80 for an alarm clock. But it’s a really nice alarm clock.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello AmandaB! Thank you for your feedback on the Echo Show 5. I'm sorry to hear the device didn't meet your expectations and that you're experiencing connectivity issues with the app. The Echo Show 5 is designed to work seamlessly with the Alexa app for full functionality including screen customization, smart home control, video calling, and content management. If you're unable to connect to the app, try these troubleshooting steps: ensure your Echo Show 5 and smartphone are on the same Wi-Fi network, verify you're using the latest version of the Alexa app, restart both your Echo Show 5 (unplug for 30 seconds) and your smartphone, then attempt setup again by opening the Alexa app and going to Devices > Add Device > Amazon Echo > Echo Show. Once connected, you'll unlock features like customizing the home screen with photos, widgets, and shortcuts, setting up video calling with contacts, controlling smart home devices, accessing Prime Video and other streaming services, and creating custom Routines. If you're still unable to connect after these steps, try resetting the device to factory settings by swiping down from the top, selecting Settings > Device Options > Reset to Factory Defaults, then attempting setup from scratch. I hope these steps help you access the full screen features you purchased the device for.
ECHO SHOW 5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD PRODUCT EXCELENT FOR MY KITCHEN, GOOD TO USE YOUTUBE
I would recommend this to a friendConvenient to keep in the kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Or office to keep up with simple tasks like setting timer or play music. The display is a bit delayed.
I would recommend this to a friend- Pros mentioned:Sound quality
Next gen echo show
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this next gen echo show 5”. Have the first gen too, this has a better sound. Very handy and great paired with ring video doorbell. Simple ask it to show you the front door and you’re right there. Display is a nice addition instead of echo dot. Good in the kitchen and bedroom.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Echo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, easy to operate with a great sound
I would recommend this to a friend - Pros mentioned:Screen size
LOVE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my echo perfect size for a small apartment. Love it!
I would recommend this to a friend - Pros mentioned:Screen size
Best Gift for Mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my mom for Christmas and she was so happy now she can look up recipes on a bigger screen rather using her phone.
I would recommend this to a friend Does its job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay but not as good as the newer model but over all serves its purpose
I would recommend this to a friendAlexa
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you have multiple devices. Very good to have in multiple rooms.
I would recommend this to a friend- Pros mentioned:Screen size
Could be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is constantly freezing or saying it’s unable to play content. I have 5 Alexa devices, and only this model gives me issues. Reaching out to Amazon’s tech support was a waste, and really they just wanted to update me to a larger model but I need this specifically for its size. I use it in the bathroom and it’s very handy when it’s not freezing. Being able to get a daily overview while brushing my teeth is amazing.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Kryssie,
We are sorry you are not enjoying the Echo Show 5. Tech Support may have talked you through Wifi best practices, but your device may need a software update that you can check for in settings. If the bathroom is a low connectivity point in your home this could be causing the freezing. If it is next to the window or interacting with any elements, that could also be it.
If you want to continue troubleshooting, you can call us! Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331! Hope that helps!
Its the best ever
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its so smart and intuitively interactive its the best so far
I would recommend this to a friend- Pros mentioned:Ease of use
Great device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t think I would like this or need it. I was wrong, I find myself using it for so many things. It is a great device to have.
I would recommend this to a friend - Cons mentioned:Ads
Perfect little alarm clock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this item as it serves the purposes I need it for. I just with Amazon would not put so many ads on this device.
I would recommend this to a friend Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid option for a gift for it for my sister she loves it
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only disliked the fact that a new version released right after i purchased lol very good product
I would recommend this to a friendAlexa
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mixed things a lot easier around the house love it
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter absolutely loves it. Highly recommend.
I would recommend this to a friendReview
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the convince of it just have issues connecting the other speakers to it
I would recommend this to a friend