Customer Ratings & Reviews
- Model:
- B09B2QTGFY
- SKU:
- 6544303
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Echo Show 5 for its enhanced sound quality and ease of use. Many appreciate the screen size, affordable price, and simple setup. While the device boasts a compact design and connectivity features, some users have expressed concerns about advertisements and speed.
This summary was generated by AI based on customer reviews.
Laggy and unresponsive most of the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the worst Alexa device I've ever bought. The performance is way below average. Although I updated to latest software version, the Alexa runs very laggy. It also takes some time for the device to recognize my voice although I'm almost yelling at an appropriate distance. I wanted to turn it back, but decided to keep it since I got it for a very low price on a black friday event anyway.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, JuliocesarR. Thank you for your feedback on the Echo Show 5. I'm sorry to hear about the performance issues and voice recognition challenges you're experiencing with your device.Here are some troubleshooting steps that may help improve the performance and voice recognition: 1. Check that your Echo Show 5 has a strong, stable internet connection, as weak Wi-Fi can significantly impact responsiveness. 2. Restart your device by unplugging it from power, waiting 30 seconds, then plugging it back in. 3. Verify you have the latest software version in Settings > Device Options > Check for Software Updates. 4. Retrain Alexa to recognize your voice by going to Settings > Your Profile & Family > Your Voice in the Alexa app. 5. Ensure the microphone isn't obstructed and that the device is positioned in an open area away from walls. 6. Check that the microphone isn't muted (a red light would indicate if muted). 7. Consider performing a factory reset if issues persist, which can resolve many performance problems. If these steps don't resolve the issues, Amazon Customer Support is available 24/7 for further assistance at 1-888-280-4331. Again, thank you for taking the time to leave a review and I hope these steps help improve your experience.
- Pros mentioned:Sound quality
Great mini elexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product love all features great gif every one liked it that i bought it for holds pictures acts as a camera shuts off lights sings
I would recommend this to a friend - Pros mentioned:Sound quality
The perfect gift for the staff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for the office. I play music for the staff in the same room with me and we all have an amazing time with this and it tells time lol
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome Buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, makes it possible to check on kids when home alone. The whole familynloves being able to both listen and watch and ask Alexa various this.
I would recommend this to a friend - Pros mentioned:Setup
Great Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works like a dream, sets up with no problem, is beautiful and answers all my questions. It works seamlessly with my other Amazon devices.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for your home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Alexa! I was looking for a device that sounds good and easy to use and this just accomplished my expectations. It is a great deal.
I would recommend this to a friend Grandma
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as Christmas gifts. So easy to connect- having the best time listening to music and how quickly she answers our questions.
I would recommend this to a friendBest purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets the expectations for a small tv, I can watch my series wherever I Go!
I would recommend this to a friend- Pros mentioned:Ease of use
Alexa is that girl
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hey Alexa . She is everywhere around my home . The ease of use by just saying hey Alexa let’s listen to some music
I would recommend this to a friend Alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an echo dot that stopped working. We have 3 in the house, so we know what to expect. Anyway, this one has a delayed response in both action and vocals. I’m not very happy with her and she may be going back.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Jimbo, and thank you for your feedback on the Echo Show 5 (newest model). I'm sorry to hear you're experiencing delayed response times in both actions and voice responses, especially since you have experience with other Echo devices in your home and know what to expect. Here are some troubleshooting steps that may help improve responsiveness: ensure your Echo Show 5 has a strong internet connection as connectivity issues can cause delays, restart the device by unplugging it for 30 seconds then plugging it back in, check for software updates in Settings > Device Options > System Updates, ensure the device isn't placed near sources of interference like routers or other electronics, and try moving the device to a different location to see if Wi-Fi signal strength improves. You can also check your internet speed and consider resetting the device to factory settings if the delays persist. I hope this information helps improve the device's performance. Thank you!
Alexa/Echo is Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device! allows us to control multiple devices with one.
I would recommend this to a friendA Must Have!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it!! One of my best purchases, so helpful to have! Would definitely recommend!
I would recommend this to a friendFavorite Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. Its camera feature is so amazing. I am able to drop in and check on my children with no hassle at all.
I would recommend this to a friend- Pros mentioned:Ease of use
Love it!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. I have the continuation but we bought a house and this one works the same
I would recommend this to a friend Ms
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Alexa, great for appointment and event reminders, I also love being able to request any type of music and I pay for commercial free. Currently have 2 alexa's and thinking about a 3 rd.
I would recommend this to a friendFavorite Novelty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves it! It was a surprise to him to receive before Christmas!
I would recommend this to a friend- Pros mentioned:Sound quality
fun & useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product!! so useful, we ask alexa to find story tales for my grandson!!! he loves to pick one everynight before bedtime
I would recommend this to a friend - Pros mentioned:Ease of use
My opinion
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful and versatile, its screen facilitates everything and very intuitive in its use
I would recommend this to a friend Alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my Alexa. So convenient to add to shopping list it player my favorite music
I would recommend this to a friendAwesome echo show
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t ask for anything better than this. I connected to several electronics of mine including my door bell and works perfectly.
I would recommend this to a friend