Customer Ratings & Reviews
- Model:
- B09B2QTGFY
- SKU:
- 6544303
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Echo Show 5 for its enhanced sound quality and ease of use. Many appreciate the screen size, affordable price, and simple setup. While the device boasts a compact design and connectivity features, some users have expressed concerns about advertisements and speed.
This summary was generated by AI based on customer reviews.
Alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was great getting another device we already have 4 and mi kid wanted one more
I would recommend this to a friendGreat value and sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Plays amazon music and use mine as an alarm clock.
I would recommend this to a friendFun useful device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my amazon echo so much. I have mine conveniently placed so i am always asking for timers and alarms. So handy!
I would recommend this to a friendNice upgrade from Echo dot.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Echo Show. Love the access to see sports hightlights. Love being able to video call family.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re a strictly an Apple user, it takes a little getting used to. .
I would recommend this to a friendlike alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have multiple units. They integrate seamlessly. Lots of devices can be run by Alexa. Have no real issues. You will need the app to work with the box during setup and adding peripheral devices
I would recommend this to a friendHappy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good size, easy set up. works well. would buy again
I would recommend this to a friendMark Stone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone in the store was awesome!!! All were willing to help.
I would recommend this to a frienduseful device and great price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So powerful. Integrates easily with many home smart devices making life easy. We purcahsed this as gift and easily integrates with blink and other security devices.
I would recommend this to a friendLoving It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs well with my Ring Doorbell! Now not only do I receive notifications on my phone but also on Amazon Echo 3! Loved it so much that I purchased one for my mom!
I would recommend this to a friendGreat device
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. Absolute must have for the kitchen/living room. Super convenient.
I would recommend this to a friendGreat Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, great value, and the product is perfect to meet my needs.
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like using the echo, useful for the ring camera and a good value
I would recommend this to a friendMy old 5 was better but started glitching
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Alexa show turns off all the time on me or starts playing music. It also shuts down out of nowhere and I have to turn it back on the screen. I cannot make brighter. I’ve tried everything tech-support. It won’t go any brighter. It’s awful. I’m so upset. I only had two weeks to return it and now I’m stuck with it.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear Helloamy,
Thank you for sharing your experience with the Echo Show 5. We're truly sorry to hear about the issues you've been dealing with — random shutdowns, music playing on its own, and screen brightness problems are not the experience we want for our customers, and we completely understand your frustration.
We'd like to help you troubleshoot a few things that may resolve these issues:
Random shutdowns and music playing: This can sometimes be caused by an unintended Alexa trigger or a software glitch. Try performing a factory reset by going to Settings > Device Options > Reset to Factory Defaults. This often resolves persistent software-related issues.
Screen brightness: Go to Settings > Display > Brightness and make sure Adaptive Brightness is turned off, then manually adjust the slider to your preferred level. Adaptive Brightness can sometimes keep the display dimmer than expected based on ambient light.
Software update: Ensure your device is running the latest software by going to Settings > Device Options > Check for Software Updates.
If these steps don't resolve the issues, please don't give up — we want to make this right. Reach out to our support team at 1-888-280-4331 or through the Alexa app. Given the multiple issues you're experiencing, our team can evaluate whether a replacement device may be the best solution for you, even beyond the initial return window.
Your satisfaction matters to us, and we're committed to helping you get the most out of your Echo Show 5.
Great Pet-cam!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little smaller screen than the one I own. I am gifting it to my girlfriend's daughter because they have a cat. It's easier to keep track of your lovable feline on the echo than searching for your phone.
I would recommend this to a friendLove my echo!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing! It is capable of so much..it’s so convenient too to have in the kitchen. You can talk to other echos throughout the house too.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I bought through Best Buy. My husband like it. If you have ring If you it work great.
I would recommend this to a friendNearsighted - major factor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only regret was I should of purchased a larger screen model - other than that, I like the Echo Show
I would recommend this to a friendEco Show 5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well exactly what I wanted havent sat down to fully see its value
I would recommend this to a friend- Pros mentioned:Screen size
Too Many Ads
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 Stars if you could completely turn off ads! Nice size and features.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello TexCam! Thank you so much for providing your review on your experience with your new Echo Show. We are constantly working to improve upon our products and services from feedback like yours to provide the best customer experience. I am happy to hear that you are enjoying your device so far. One thing you can do to limit content that you do not want to see on your device's home screen is to swipe down from the top and navigate to Settings>Home Content and then toggle on or off any categories you would like or not like to see anymore. You can also go to your Display settings or Notification settings and customize those options as well. These are just a few tips you could try to hopefully improve upon your experience some. Again, I thank you so much for your time and I hope you have a tremendous day!