Customer Ratings & Reviews
- Model:
- B09B2QTGFY
- SKU:
- 6544303
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Echo Show 5 for its enhanced sound quality and ease of use. Many appreciate the screen size, affordable price, and simple setup. While the device boasts a compact design and connectivity features, some users have expressed concerns about advertisements and speed.
This summary was generated by AI based on customer reviews.
Good accesorie for home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really líder but i returned because didnt need it
I would recommend this to a friendWhite cord with black Echo ....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that this came with a white cord. Why Amazon would do this is crazy. I haven't set it up yet but I figure it sets up just like the other Echo(s) I have and have set up, which was fairly easy.
I would recommend this to a friendGreat as usual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and excellent service by Best Buy staff!
I would recommend this to a friendeasy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy delivery and setup, this product comes ready to use
I would recommend this to a friendEcho Show beats it’s rivals by a longshot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon echo beats all the other devices that are similar. Interoperability with so many apps is impressive. Way better than it’s google counter part
I would recommend this to a friendSimply the best.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product enjoy love for gift for christmas . And have echo dot and use for light bulbs for living room and for firestick and Roku.
I would recommend this to a friendAlexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good vey good nice nice excellent excellent excellent great
I would recommend this to a friendGreat Echo Show!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Had my last Echo Show for years and finally had to replace. This one suits my needs perfectly and I love the new features.
I would recommend this to a friendEcho Show 5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been glitching and settings are not staying to what we set it as.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Ehchet. Thank you for your feedback regarding your Echo Show 5. I'm sorry to hear you're experiencing issues with glitching and settings not being retained. Here are some troubleshooting steps to help resolve these issues: First, try a power cycle by unplugging your device for 30 seconds before plugging it back in. If the problem persists, check that your Echo Show 5 has the latest software update installed. You can also try performing a factory reset: press and hold the mute and volume down buttons simultaneously for about 15 seconds until you see the Amazon logo. After the reset, reconfigure your preferred settings through the Alexa app. These steps should help stabilize your device's performance and maintain your chosen settings. I hope this helps improve your Echo Show 5's functionality!
Amazon Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works like it supposed to love that I’m able to control certain parts of my house and I love that it works seemingly well.
I would recommend this to a friendWorth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Used it for a white elephant gift exchange and people battled for it. They let me know they loved it several times
I would recommend this to a friendMy Alexea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great investment, because it gives u all the information u need as far as weather etc..
I would recommend this to a friendEcho
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works very well with blink products
I would recommend this to a friendJust OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a year and still does but seems to have glitches constantly.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Karina. Thank you for your feedback about your Echo Show 5. I'm sorry to hear you're experiencing glitches with your device after a year of use. Here are some troubleshooting steps that can help resolve common issues: Make sure your Echo Show 5 has a strong Wi-Fi connection, restart the device by unplugging it for 30 seconds before plugging it back in, and check that your device has the latest software update installed. You can also try clearing the cache by pressing and holding the mute and volume down buttons simultaneously for about 15 seconds until you see the Amazon logo. These steps typically resolve most performance issues and glitches. I hope this helps improve your Echo Show 5's performance!
Just another echo dot just with a screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't connect my phone via Bluetooth to play my music. The picture slideshow is not constant.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, JBLminispeaker. Thank you for taking the time to leave a review on the Echo Show 5. To pair your phone to the Echo Show 5, first, you will want to make sure you set your phone to pairing mode. Swipe down from the top of your Echo Show 5 and select "Settings." Select "Bluetooth" and then select your phone from the list. If these steps don't help and you're still having issues, you can call Amazon customer service, available 24/7 for assistance with the device. You can reach them at 1-888-280-4331. I hope this information is helpful. Thank you!
household display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.smart display on my echo show works well with my basement tv and my lights for a partying it also shows me who is at my front door
I would recommend this to a friendAmazon Echo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for my grandkids to dance to music and ask questions
I would recommend this to a friendLots of uses, all work great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month of use, I still keep finding new uses and features that I enjoy using. Paired with smart products, this Echo show is very pleasant to use.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome, I hooked it up to my doorbell. Now it is much louder and I can see who is at the door without grabbing my phone .
I would recommend this to a friendOver priced paperweight
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace our older modeled (which we LOVE). The alarms dont work which is has me waking uo so mad i want to take it to the shooting range! Why is there a LOUD beep before the alarm starts? Why does it only play 3 seconds of the song. When you tell off she doesnt listen. It is a teenager! And now im stuck with it because i cant return it. Dont waste your money!
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi BurOak,
Thank you for sharing your feedback about the Echo Show 5. I'm truly sorry to hear that the alarm functionality isn't working as expected, especially since you loved your older model. I completely understand your frustration—waking up to a malfunctioning alarm is incredibly disruptive, and it's disappointing when a replacement doesn't live up to the original.
The issues you're describing with the loud beep before the alarm, the song only playing for 3 seconds, and Alexa not responding to your commands are definitely not normal behavior. Here are some troubleshooting steps that might help:
Alarm Settings: Open the Alexa app, go to Devices > Echo & Alexa > your Echo Show 5 > Sounds, and check your alarm sound settings. You can also try setting a new alarm directly through the app to see if that resolves the playback issue.
Voice Recognition: Go to Settings on your Echo Show 5 > Device Options > Wake Word, and retrain Alexa to recognize your voice. Sometimes recalibration helps with responsiveness.
Software Update: Check if your device needs a software update by going to Settings > Device Options > Check for Software Updates.
Factory Reset: If the above steps don't work, try a factory reset (Settings > Device Options > Reset to Factory Defaults). This often resolves persistent software glitches.
If none of these steps resolve the issues, please contact our support team at 1-888-280-4331. They can help troubleshoot further or discuss options for a replacement if there's a defect with your specific unit. Your alarm should work reliably, and we want to make sure you get that sorted out.