Customer Ratings & Reviews
- Model:
- B09B2QTGFY
- SKU:
- 6544303
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Echo Show 5 for its enhanced sound quality and ease of use. Many appreciate the screen size, affordable price, and simple setup. While the device boasts a compact design and connectivity features, some users have expressed concerns about advertisements and speed.
This summary was generated by AI based on customer reviews.
Best one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best one. I can easily check on whoever is on my door by the doorbell connecting to it. I can listen to songs and talk to alexa.
I would recommend this to a friend- Pros mentioned:Screen size
Cute but not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very cute, size is great for a small space desk. Lags a lot, works slow, not as great as the other one I have(bigger size)
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi ElizabethM, I’m sorry to hear about the lag you’ve experienced compared to your larger device. I know how important speed and responsiveness are. You might try a few quick steps, such as restarting the device, checking for the latest software updates in the Alexa app, and making sure it’s connected to a strong Wi-Fi signal. If you’re still experiencing issues after trying these steps, I recommend reaching out to Amazon Customer Support at 1-888-280-4331. Thank you for providing feedback, have a wonderful day!
Nice sleek design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Echo Show 5 replaces an earlier generation model that started glitching. We are hoping this one lasts a little longer. Would give 5 stars but the support service that Amazon provides for these products is dismal.
I would recommend this to a friendConvenient
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Alexa, a bought a lot to give to my family All of them have Alexa like it specially when making call alexa to alexa.
I would recommend this to a friendThe best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this! This model is much faster now! And the Cloud Blue color looks so cute in my dresser! I was afraid that itwould stain easy, but it's holding pretty great!!
I would recommend this to a friendAmazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing, I recomend it ………………………………………………..
I would recommend this to a friend- Pros mentioned:Sound quality
Too many ads
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would much rather pay more money and have full control over my devices without the ads and added crap. It sounds good, but doesn’t work with AirPlay or Chromecast. I understand what the major players are doing, but the big three ecosystems choosing not to support features that the other ones have is frustrating. Amazon products are basically adware, you pay a lower price in exchange for a worse experimece, data collection and constant ads.
No, I would not recommend this to a friend Decent Alexa
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the speaker could be better is still pretty good for it's price.
I would recommend this to a friendNot impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen keeps going out will be returning it for an exchange.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello MatthewM! Thank you for your feedback on the Amazon Echo Show 5. I'm sorry to hear you're experiencing screen issues with your device. A screen that keeps going out can indicate a hardware defect or power supply problem. Try unplugging the device for 30 seconds and plugging it back in, ensure it's using the original power adapter, and check that the firmware is up to date through Settings. If the screen continues to malfunction after these steps, exchanging the unit is the right decision as this appears to be a hardware issue. I appreciate you sharing your experience and hope the replacement unit works properly for you!
Perfect for elders
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gifted this to my elderly parents and I could not have made a better choice. They love it and I am at ease knowing I can easily check in on them.
I would recommend this to a friendAlexa
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Noice and Conan’s are good. Very hands free. Grandma uses it to help her with questions like the weather and plays her favorite songs.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price this is the second one i bought not a bad investment
I would recommend this to a friendWhite cord with black Echo ....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that this came with a white cord. Why Amazon would do this is crazy. I haven't set it up yet but I figure it sets up just like the other Echo(s) I have and have set up, which was fairly easy.
I would recommend this to a friendPerfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great. My family loves them. We video call all the time.
I would recommend this to a friendLove it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing! I use Everyday it’s a lifesaver
I would recommend this to a friendAmazon echo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to talk with my mother in another state . Also great for her to see the grandkids !
I would recommend this to a friendEcho Show beats it’s rivals by a longshot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon echo beats all the other devices that are similar. Interoperability with so many apps is impressive. Way better than it’s google counter part
I would recommend this to a friendGood device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Bought for son- he enjoys using it.
I would recommend this to a friendThe product is of good quality and price, I loved
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is of good quality and price, I loved it
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent addition to my alexa for all my bedrooms.
I would recommend this to a friend