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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1420 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the Echo Show 5 (3rd Generation) for its sound quality, ease of use, and the convenience of its 5.5-inch screen. Many appreciate its affordability and the added features like the camera and alarm clock functionality. However, some users express concerns about the presence of ads and occasional connectivity issues. A few also mention challenges related to the device's power requirements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,420 reviews
  • Rated 5 out of 5 stars

    Very handy and does so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Echo Show 5. It is so handy in so many ways over an echo dot

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mom's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for our needs and is very friendly user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and works great! Would definitely recommend to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient to not have to get blinded by my phone when i look at the time in the middle of the night. I love that you can play youtube videos as well, and i can just ask alexa to play it. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good size, easy set up. works well. would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re a strictly an Apple user, it takes a little getting used to. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my alexa show!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids who have songs stuck in their head because they can keep it in repeat…in their riin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little echo unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up to work with a Ring doorbell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the echo show this was my second one. Much better than the 1st generation and much faster. It still has its glitches here and there but overall great so far. I would like a higher megapixel camera though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Ring Doorbell viewing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a few reasons, but mainly to view ring camera from a room not near the front door.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only got bcuz cheap. Regret.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires mostly requires subscription.. don't listen properly.. doesn't turn off when told.. barely will play YouTube or anything else.. mostly make you use Amazon defaults.. hub way better..

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Dear DionneH,

      Thank you for your detailed feedback about the Echo Show 5. We understand your frustration with the device's limitations and performance issues.

      To address your specific concerns:

      While Amazon services are integrated, many features are free including:
      Weather updates
      Timers/alarms
      Smart home control
      Basic music streaming

      For voice recognition and YouTube issues, we can help with:
      Voice training
      Alternative command phrases
      Browser optimization

      However, if you're finding the Hub better suited to your needs, please return the Echo Show 5 to Best Buy within the return window for a refund. AmazonDevices

  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was great getting another device we already have 4 and mi kid wanted one more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark Stone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in the store was awesome!!! All were willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Plays amazon music and use mine as an alarm clock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived promptly and was very easy to setup. I like the color and aesthetic design of it. It doesn’t take up to much space and really like you can customize the brightness of the display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Echo Show 5 for my husband & he loves it. It's the 2nd one we own and I wish we would have bought them sooner. They've been so helpful and makes many tasks so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, my ring doorbell is connected to it, it announces when someone is at the door… this product has so many features, my grandson loves to watch his favorite cartoons on it when he comes over

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade from Echo dot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Echo Show. Love the access to see sports hightlights. Love being able to video call family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clock feature review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this specifically for the clock feature. The features overall on this device are nice and having Alexa makes it better for controlling other devices that’s connected to the wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, great value, and the product is perfect to meet my needs.

    I would recommend this to a friend