Customer Ratings & Reviews

Very slugging with regard to response time despite having high speed internet. I’m referring to working with the touch screen

Love it. Louder than i imagined. Can connect to phone via bluetooth or use with different applications. It is very convenient.

Takes too long to respond sometimes and it lags or it doesn’t respond all of the time to our commands. Wish it was more responsive but other than that we like to use it for music while cooking in the kitchen (when it works properly).

I give the Echo Show 5 2 1/2 stars. I have tried to adapt to it, wanted to like it, but was going to return it until I learned Best Buy only allows a FIFTEEN DAY return window! This will be my last electronics purchase from Best Buy. I should have purchased this from Amazon directly, as their return policy is generous. Fifteen days is just not enough time to decide if you want to keep something, especially when you are leaning towards returning it but wanting to give it a chance. So, what makes me want to return it, or I guess now smash it with a hammer? First, it has to be told twice many time. It will acknowledge your selection, but the station won't play until you command a second time. I have rather ancient Dots, so I thought this would be an upgrade, and it is in terms of sound quality. But even there, because it is more powerful, the loudness variation from say level 2 to level 3 is much greater than with the Dot. This matters to me because I use level 2 or 3 when listening to Pandora at night, but with this unit, 2 is sometimes too low, but 3 is too loud. Another example: I'll command it to Pandora and at some point it will switch, without any command or prompting, to something else. Did I mention I wish I could return it?

Primary reason for purchase was to have ringer for doorbell / connection even if i’m not home, smarthome hub for smartlights. Added bonus is music speaker for Amazon music. Testing both Ring & Blink doorbells, & both announce on it within seconds. No need for a ringer- this does that plus! My smartlights show on hub. Took off a star because it’s not easy to control things from device screen. Find it necessary to setup on Alexa app on phone. Then it all works! Also, though Music sounds great! the Show isn’t linking to ‘my music” on my Amazon - if i tell it it to play an album from my music, It chooses something from Amazon music instead. Then goes to next thing on Amazon, not next on my device”s Amazon music. Workaround is to cast from phone to echo show- that works. Until I stop it. When i want to restart & say “play” it will play last thing that Show itself played (News, Weather), not what was playing. Even though phone shows am connected via bluetooth to Show. My very old echo dot linked to my music - this may be a more recent software update. Other than these annoyances, it does what i need, plus so much more! Alexa Show device - echo calls, announcements, video camera (which can be covered), music speaker, plus smarthome hub. A bit rough around the edges, - & not the same as show 15, but substantially les expensive- A very nice little hybrid device that does all i need and more than I expected at an affordable price!

Good sound for compact size. I mean you wont blow out the walls but it sounds nice. I replaced the previous 5” show with this. I’m pleased.

Serves as a great media device but the screen is no larger than your phone screen. It also is not loaded with Netflix like it's larger sister device (which is the entire reason I bought this in the first place). The user interface is clunky but the sound quality is very good for a device of this size. I would not purchase again but for the money it's not a bad deal.

This product has a lot to offer. View your cameras at any time with a split screen option. The sound quality is amazing for its size. Looks great sitting on the work bench or the office desk.

I recommend the Echo Show 5. It is small enough to be unobtrusive on my office desk, but large enough to see clearly. Sound is good, and the screen is quite clear. Great value for the price.

Really good quality video device and good sound and easy to install and set up

Easy to set up easy to use set up for handicapped son he has no trouble using with his slurred speach

This is a great product i use it for music weather grocery lists absolutely love it!

Its Alexa, great product and easy to set up. Works flawless with Ring Door Camera. Sound is excellent for a small device.

We caught this on sale over the holidays. I didn’t notice the other large screens, the more updated products of the same nature. But this small 5 1/2 inch screen was perfect for my nightstand. The wife moved my normal Alexa into the bathroom and this one sits on the nightstand

I love how small and compact it is while still being able to have a touch screen and all the other capabilities. Setup was easy and my kids love them. It is perfect to help with homework or for them to figure out the weather.

Love these lil echo shows. Perfect for kitchen or bedroom

I have 2 other echos i love all if them. Especially asking to see the front door. If someone rings the door bell.

Liked the product very much. My kid is playing with it daily asking Alexa most of the things he need. It was fast delivery and easy to order. Got 10$ gift card during my initial purchase which is cheaper too. Thanks bestbuy

I change my regular echo, for this version, is great and convenient, light and no too big.

Small, easy set up and makes a perfect replacement for traditional clock.