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Customer Ratings & Reviews

Your price for this item is $99.95

Customer reviews

Rating 4.6 out of 5 stars with 1473 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,473 reviews
  • Rated 5 out of 5 stars

    Absolutely love this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, my ring doorbell is connected to it, it announces when someone is at the door… this product has so many features, my grandson loves to watch his favorite cartoons on it when he comes over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark Stone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in the store was awesome!!! All were willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Plays amazon music and use mine as an alarm clock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clock feature review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this specifically for the clock feature. The features overall on this device are nice and having Alexa makes it better for controlling other devices that’s connected to the wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a good gift that I bought for my grandkids because they could FaceTime each other and my daughter loves it because she sets their chore times on it. It does a lot more though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade from Echo dot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Echo Show. Love the access to see sports hightlights. Love being able to video call family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Echo Show 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been glitching and settings are not staying to what we set it as.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Ehchet. Thank you for your feedback regarding your Echo Show 5. I'm sorry to hear you're experiencing issues with glitching and settings not being retained. Here are some troubleshooting steps to help resolve these issues: First, try a power cycle by unplugging your device for 30 seconds before plugging it back in. If the problem persists, check that your Echo Show 5 has the latest software update installed. You can also try performing a factory reset: press and hold the mute and volume down buttons simultaneously for about 15 seconds until you see the Amazon logo. After the reset, reconfigure your preferred settings through the Alexa app. These steps should help stabilize your device's performance and maintain your chosen settings. I hope this helps improve your Echo Show 5's functionality! AmazonDevices

  • Rated 3 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a year and still does but seems to have glitches constantly.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Karina. Thank you for your feedback about your Echo Show 5. I'm sorry to hear you're experiencing glitches with your device after a year of use. Here are some troubleshooting steps that can help resolve common issues: Make sure your Echo Show 5 has a strong Wi-Fi connection, restart the device by unplugging it for 30 seconds before plugging it back in, and check that your device has the latest software update installed. You can also try clearing the cache by pressing and holding the mute and volume down buttons simultaneously for about 15 seconds until you see the Amazon logo. These steps typically resolve most performance issues and glitches. I hope this helps improve your Echo Show 5's performance! AmazonDevices

  • Rated 5 out of 5 stars

    Great Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, great value, and the product is perfect to meet my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like using the echo, useful for the ring camera and a good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Absolute must have for the kitchen/living room. Super convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dad loves his Alexa

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my dad. He is bilingual, and she listens to both English and Spanish very clearly. He just had a newborn for lullabies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing, I recomend it ………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun useful device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my amazon echo so much. I have mine conveniently placed so i am always asking for timers and alarms. So handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service at Best Buy . I was satisfied with the product that I purchased and I recommended my family and friends to continue to shop Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great time saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device as it allows me to communicate with kids on upper floor without having to yell or look for my phone. Also, excellent for getting answers to quick questions and actually seeing them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Alexa

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the speaker could be better is still pretty good for it's price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. D

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this item. It has become a very vital part of my daily routine. If you have the chance, get one, you won’t be disappointed. I highly recommend this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these. I use them with a blink camera as a baby monitor. They are good. Price is a little high and the screen is small. But if thats what you want then definitely buy these. They can also be combined with the blink doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eco Show 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well exactly what I wanted havent sat down to fully see its value

    I would recommend this to a friend